Site Manager at Fidelity Services Group

Job Description

A vacancy exists for a Site Manager stationed at Midrand. The position will report to the Operational Manager, respectively. The overall purpose of this position is to ensure that pro-active measures are taken in ensuring security on site, adhering to site specific security requirements and ensuring that Client’s needs are efficiently and professionally met at all times.

Minimum Requirements:

• Matric certificate,
• Psira Grade A registration and accreditation.
• At least 5 years’ experience in the security.
• Working knowledge of ISO 9001:2000 Quality Management and its requirements.
• People management experience.
• Sound planning, administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s License is required.
• Willing to work extended hours. (24/7) standby.
• No Criminal Record or any pending cases.

Key Performance Areas: (Not totally inclusive):*

• Constantly evaluating risks / threats and making recommendations to the Client to counter these.
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
• Managing the response and investigation of serious incidents.
• Liaising daily with Operations management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Management.
• Dealing with all required administration matters.

• Maintaining good relations between Fidelity Security Services and the client regarding security services rendered. 
• Ensuring the posting of Security Officers are done timeously. 
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client. 
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services. 
• General management and supervision of security staff. 
• Ensuring that all HR related queries are dealt with promptly.
• Investigating incidents and submitting relevant weekly/monthly incident reports to Management. 
• Attend meetings with FSS Management and with the Client

Skills required:*

• Strong planning skills
• Leadership skills
• Organizational skills
• Good interpersonal skills
• Communication skills
• Analytical, Critical Thinking skills

Other personality attributes:

• Ability to meet strict deadlines.
• High methodical working methods are required.
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision and under pressure.