Site Reliability Engineer at Absa Group Limited (Absa)

Key Accountabilities:

Monitoring & Incident Management:

• Implement and maintain monitoring, alerting, and logging systems.
• Respond to and troubleshoot incidents, ensuring minimal downtime and quick recovery.
• Participate in on-call rotation to provide 24/7 support as needed.

System Maintenance & Optimization:

• Assist in the maintenance and optimization of our cloud infrastructure (AWS, GCP, Azure, etc.).
• Perform routine system updates, patches, and configuration changes.
• Conduct regular performance testing and capacity planning.

Automation & Scripting:

• Develop and maintain scripts to automate routine tasks and improve system reliability.
• Contribute to the development of Infrastructure as Code (IaC) using tools like Terraform, Ansible, or CloudFormation.

Collaboration & Communication:

• Work closely with development teams to ensure the seamless deployment and operation of applications.
• Collaborate with cross-functional teams to define and implement SRE best practices.
• Document processes, incident reports, and system configurations clearly and comprehensively.

Continuous Improvement:

• Participate in post-incident reviews to identify root causes and implement preventive measures.
• Stay up-to-date with the latest industry trends and technologies, and proactively suggest improvements to our systems.

Qualifications and Experience required:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).

Technical skills:

• 3 years relevant experience.
• Basic understanding of cloud platforms (AWS, GCP, Azure).
• Familiarity with Linux/Unix systems and basic system administration tasks.
• Experience with scripting languages such as Python, Bash, or PowerShell.
• Understanding of networking concepts (TCP/IP, DNS, HTTP/HTTPS).
• Knowledge of version control systems (e.g., Git).

Soft skills:

• Strong problem-solving skills and a proactive attitude.
• Excellent communication and teamwork abilities.
• Attention to detail and the ability to handle multiple tasks simultaneously.