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  • Posted: May 4, 2025
    Deadline: Not specified
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  • We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience – bringing together the pe...
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    Site Reliability Engineer

    Job Responsibilities

    Identify and rectify shortcomings and weaknesses in:

    Windows

    • Operating system deployment (AutoPilot) and application deployment (Intune)
    • Frequently raised issues for agents

    Automation

    • We use PowerShell and/or Python

    Networking

    • Capacity (we use Site24x7 and Meraki to monitor our systems)
    • Responsiveness (with several offices in two countries, addressing delays is important)

    Regional requirements

    • Ensure that different locations have their unique (cultural, legal, infrastructure) requirement addressed
    • Own the delivery of service for the offices
    • Provide technical escalation point to the ServiceDesk
    • Work with the other technology teams (DevOps, Development, SecOps, Business Apps) when requiring their expertise or identifying improvements they can make
    • Able to occasionally work out of hours to avoid disruption to end users
    • Able to join an on-call out of hour rota 

    Job Requirements

    • Matric / NQF Level 4
    • Min 2 years in an IT Tech support role in a large scale operation working with Windows/Servers and networking
    • IT qualification advantageous 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Huntswood on huntswood.simplify.hr to apply

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