Skills Development Coordinator | Johannesburg at Managed People Solutions

Job Description

• Are you passionate about skills development, learnerships and creating meaningful employment pathways? Do you thrive in a fast-paced environment where organization, precision and coordination make a real difference?
• We are looking for a highly organized, detail-oriented and proactive Skills Development Coordinator to take ownership of SETA grant administration, compliance management and the full coordination of learning programmes.
• This role is ideal for an experienced professional who thrives in a structured yet fast-paced environment, enjoys working with multiple stakeholders and has a strong understanding of SETA and QCTO frameworks.

Key Responsibilities

• Coordinate all SETA grant-related activities, including discretionary and mandatory grants.
• Support accurate and timeous submission of WSP/ATR reports and compliance documentation.
• Facilitate and support tax incentive and grant claim processes.
• Facilitate SETA claims in line with contractual requirements.
• Manage SETA queries and ensure timely resolution and closure.
• Maintain audit readiness and minimise compliance findings.
• Prepare and submit required reports to management and SETA bodies within deadlines.
• Manage the end-to-end administration of learnerships, internships, and skills programmes.
• Ensure all programmes comply with SETA and QCTO requirements.
• Oversee learner registration, contracts, attendance registers, documentation and system uploads.
• Coordinate the assessment processes, moderation processes and learner credit uploads.
• Track competency reports and ensure documentation is ready for claims submission.
• Monitor programme progress against implementation plans and targets.
• Develop and execute detailed rollout plans for learning programmes.
• Coordinate communication and logistics with facilitators, venues, line managers, assessors, moderators, and learners.
• Ensure timely communication and scheduling of all programme activities.
• Oversee preparation of learning materials, manuals, and stationery.
• Organise site visits, assessments, and learner verification activities where required.
• Manage learner communication platforms, including WhatsApp groups and programme updates.
• Provide ongoing support throughout the learner lifecycle (onboarding, engagement, and offboarding).
• Handle learner and mentor queries and escalate issues when necessary.
• Conduct learner satisfaction surveys and provide insights for programme improvement.
• Track learner progress, certification outcomes, and post-programme placement for up to 6 months.
• Recommend appropriate learner placements to support successful completion of qualifications.
• Maintain accurate and up-to-date learner databases.
• Track learner status including active, inactive, new, and completed participants.
• Ensure high standards of data integrity and administration accuracy.
• Generate management and SETA compliance reports within required timeframes.
• Monitor and report on programme performance, completion rates, and outcomes.

Minimum Requirements

Qualification

• Diploma in Administration, Business Management, or related field (NQF Level 6).

Preferred:

• Degree in Administration or Business Management (NQF Level 7).
• Assessor and Moderator Certification.
• Project Management Certification.

Experience

• Minimum 3 years' experience in administration of skills development programs and SETA/QCTO related activities.
• 4 year's experience or more will be highly advantageous. 

Skills and Knowledge

• Advanced proficiency in Microsoft Office.
• Strong working knowledge of SETA LMIS systems (especially SSETA and W&R SETA).
• Experience with Microsoft Teams and SharePoint advantageous.
• Strong understanding of SETA compliance, learnership administration, WSP/ATR processes and grant claims.