SMD Technologies is Africa’s leading personal & commercial electronics brand developer. We are the fastest growing brand originator and distributor of high quality consumer electronics, audio products and commercial electronics
in Africa, and abroad.
Our philosophy of finding the best suppliers in the world of high-quality, genuine products is our key ...
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We are looking for a technically skilled and customer-focused Smart Device Technician to join our team. If you are passionate about consumer electronics and thrive on solving technical challenges, this role is for you.
Key Responsibilities:
Carry out and assist with repairs on a wide range of smart devices, smart home devices, headsets, tablets, and smartwatches.
Perform comprehensive diagnostics and testing on devices (e.g., touchscreen functionality, sensors, Bluetooth pairing, GPS/heart-rate accuracy, and network connectivity).
Deliver outstanding customer service and provide expert product advice.
Professionally handle customer queries, returns, and complaints.
Maintain accurate repair logs and service documentation.
Requirements:
An N6 Certificate in Electronic Engineering.
CompTIA A+ Certification.
Proven 2 years hands-on experience in repairing consumer electronics and smart devices.
Strong diagnostic, troubleshooting, and soldering skills.
Excellent customer service and communication abilities.
Ability to work accurately under pressure in a fast-paced environment
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