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  • Posted: Dec 20, 2023
    Deadline: Not specified
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  • mothers2mothers (m2m) is an Africa-based not-for-profit organisation leading global efforts to end paediatric AIDS and create healthy families and communities by training, employing, and empowering HIV-positive mothers as frontline healthcare workers. Since its founding in 2001, m2m has reached more nearly 1.5 million HIV-positive mothers in nine countries i...
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    Smart Learning Management System Admin - 2 positions

    Key Performance Areas: 

    • Management of course content. This will primarily entail uploading content developed by m2mSLS Learning Design Specialists and resources provided from other sources but may involve some content creation as well.
    • Maintaining pathways and restrictions within courses to ensure smooth user experiences.
    • Testing and QA activities to ensure all products and services are operating as intended.
    • Totara TXP administration tasks, such as setting-up and maintaining user accounts. 
    • Dealing with the Totara TXP helpdesk and supporting users with queries.
    • Finding solutions to problems and liaising with the Totara Community and support infrastructure, as well as third-party suppliers where necessary.
    • Log performance issues and escalate as required.
    • Responsible for creating and issuing new reports from Totara TXP.
    • Offering training and support for Totara TXP users and other stakeholders.
    • Suggest improvements that will reduce manual tasks and escalate issues, ideas, and potential solutions within the wider m2mSLS and DPTS teams.
    • Maintain relationships with key stakeholders – internally and externally. 
    • Working on Totara TXP-related projects as required.
    • Additional tasks deemed to be fair and reasonable and fall within the remit of the m2mSLS team.

    Job Requirements

    Qualifications and Experience:

    • At least 2 years’ experience as a System Administrator.
    • A sound understanding of Totara TXP - including the administration of Totara TXP - demonstrated through the successful completion of all required Totara TXP courses from Totara Academy.
    • A demonstrable understanding of developing bespoke instances of Totara TXP.
    • Experience of development outside of the standard functionality of Totara TXP.
    • Experience in managing course content within an LMS system.
    • Experience in working collaboratively with colleagues to build capability across all stakeholders (including users) of m2mSLS.

    Competencies Required:

    • Excellent organisational, planning, prioritisation, and time management skills.
    • Ability to handle multiple tasks at once.
    • Excellent verbal, written and interpersonal skills.
    • Relationship building and ability to work collaboratively with people at all levels.
    • Consistency and attention to detail.
    • Excellent communication skills and ability to articulate information.
    • Ability to work well in a team as well as independently. 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to mothers2mothers on mothers2mothers.hua.hrsmart.com to apply

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