Job Vacancies at mothers2mothers

Key Performance Areas:

M&E system management & implementation 

• Work in collaboration with M&E and project teams to implement M&E activities at district and provincial levels in line with organisational and donor requirements 
• Coordinate and oversee the implementation of all M&E activities, including site level data collection, timely submission and reporting in DHIS2 and donor databases, data quality audit and improvement plans, report generation, analysis and interpretation
• Manage data entry and extractions as required for project monitoring
• Conduct periodic site data quality checks, identify and implement requisite interventions to ensure data quality and efficient data collection from site level.
• Coordinate the supply, production, and distribution of electronic and printed client management M&E tools for all m2m sites

Quality Improvement and Capacity Building 

• Encourage and ensure the routine utilisation of m2m data at all levels
• Working with the Senior SI Coordinator and project team, provide routine (monthly, quarterly) programmatic data and analysis to inform identification of quality improvement needs and implement improvement plans. Facilitate routine programme reviews informed by data.
• Lead M&E training of Community Peer Mentors and Community Coordinators and provide ongoing capacity building on m2m M&E, data documentation, monthly data compilation and data quality check techniques.
• Develop and implement roll-out plans for newly developed tools
• Provide technical assistance to m2m frontline staff as well as provincial staff on use of electronic client management tools
• Conduct supportive supervision visits to facility and community staff, in coordination with program/technical staff.

Reporting and Project Support 

• Support documentation of lessons learned, reporting, and presentation
• Lead M&E data reporting for donors/projects and internal reporting
• Participate in routine data compilation and reporting as required
• Support quarterly and annual programme evaluation exercises
• Work with the project team to ensure learning and replication of good practices, based on routine programme reviews
• Support other M&E activities as assigned

Job Requirements

Qualifications and Experience:

• Bachelor’s Degree in a relevant discipline (e.g. Public Health, Social Sciences, Demography, Biostatistics) 
• Minimum of five years’ experience in program monitoring and evaluation, with specific M&E experience in  TB , RMNCH, HIV/AIDS, or other relevant public health/social science programmes
• Demonstrated experience in the implementation and management of M&E systems, involving capacity building for site-level staff, as well as monitoring and promotion of data quality and use of data for decision making and quality improvement
• Experience in programming and analysis of data using programs such as SAS, SPSS, Epi-Info, STATA or others 
• Demonstrated experience in M&E reporting to USG/PEPFAR and other bilateral or multilateral donors strongly preferred
• Proven ability to mentor programme staff in M&E, data use for decision-making and quality improvement
• Sound knowledge of South African District Health Information Systems framework. 
• Experience conducting data quality audits in the health sector
• Experience supporting the use of electronic client management tools strongly preferred

Competencies:

• Ability to work in a cross-functional project team
• Excellent organisational skills and ability to manage multiple concurrent tasks and deadlines
• Ability to work within a matrix management structure
• Strong analytical and creative thinking ability
• Strong facilitation, interpersonal, communication skills and collective problem-solving skills
• Excellent written and oral communication skills in English and local language
• Ability to work fast, but accurately 
• Ability to work independently and in a dynamic team environment
• Ability to utilize basic computer programs effectively, including Microsoft Suite
• Proven ability to work as a team leader and as a team member with multidisciplinary teams 
• Own transport and valid driver’s license  
• Willingness to travel nationally 

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Key Performance Areas:

Asset Management

• Asset Verification, tagging and updating of the CHAMP Fixed Asset Register 
• Initiating documenting asset disposition in line with USAID rules and regulations
• Preparing audit requests and samples on CHAMP 
• Delegated authority to approve vehicle requests
• Asset safekeeping and security
• Other asset management support duties, as may be necessary. 

Fleet Management

• Help manage organizational fleet and support in the procurement for vehicle rental and support in the             management subsequent contract;
• Work with security to ensure that mileage is logged and submit all vehicle logbooks;
• Reconcile the petrol card statement with the supporting documents. 
• Vehicle Tracking and sport checks

Vehicle and Asset insurance management

• Work with the Program Officer to allocate project vehicles
• Reviewing and e-filing of vehicle request documentation
• Enforcing vehicle requests protocols
• Authorised driver registration and training

Inventory Management

• Conduct stock count and reconciliation 
• Enforcing CHAMP inventory and stock controls
• Stock Receiving and enforcing receiving and dispatch controls

Competencies required

• Basic computer skills
• Appreciation of accounting for assets and inventory management best practices
• Understanding of external and internal audits processes
• Conversant in English and at least one (1) other African language
• Basic filing experience
• Ability to work under pressure and multi-task
• Good planning and organisational skills
• Attention to detail 

Qualifications and experience

• Diploma or Degree in Finance or Business related qualification
• 2–3-year relevant experience

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Key Performance Areas: 

• Management of course content. This will primarily entail uploading content developed by m2mSLS Learning Design Specialists and resources provided from other sources but may involve some content creation as well.
• Maintaining pathways and restrictions within courses to ensure smooth user experiences.
• Testing and QA activities to ensure all products and services are operating as intended.
• Totara TXP administration tasks, such as setting-up and maintaining user accounts. 
• Dealing with the Totara TXP helpdesk and supporting users with queries.
• Finding solutions to problems and liaising with the Totara Community and support infrastructure, as well as third-party suppliers where necessary.
• Log performance issues and escalate as required.
• Responsible for creating and issuing new reports from Totara TXP.
• Offering training and support for Totara TXP users and other stakeholders.
• Suggest improvements that will reduce manual tasks and escalate issues, ideas, and potential solutions within the wider m2mSLS and DPTS teams.
• Maintain relationships with key stakeholders – internally and externally. 
• Working on Totara TXP-related projects as required.
• Additional tasks deemed to be fair and reasonable and fall within the remit of the m2mSLS team.

Job Requirements

Qualifications and Experience:

• At least 2 years’ experience as a System Administrator.
• A sound understanding of Totara TXP - including the administration of Totara TXP - demonstrated through the successful completion of all required Totara TXP courses from Totara Academy.
• A demonstrable understanding of developing bespoke instances of Totara TXP.
• Experience of development outside of the standard functionality of Totara TXP.
• Experience in managing course content within an LMS system.
• Experience in working collaboratively with colleagues to build capability across all stakeholders (including users) of m2mSLS.

Competencies Required:

• Excellent organisational, planning, prioritisation, and time management skills.
• Ability to handle multiple tasks at once.
• Excellent verbal, written and interpersonal skills.
• Relationship building and ability to work collaboratively with people at all levels.
• Consistency and attention to detail.
• Excellent communication skills and ability to articulate information.
• Ability to work well in a team as well as independently. 

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Key Performance Areas: 

Leadership and Management:

• Set a clear strategic direction for the m2mSLS unit, aligning it with the organisation's goals and objectives.
• Recruit, lead, and retain a high-performing team of professionals within the m2mSLS unit. Foster a collaborative and innovative work environment.
• Establish and communicate key performance indicators (KPIs) for the SLS team. Regularly assess and report on the team's performance against these KPIs. 
• Provide constructive feedback and coaching to team members to drive continuous improvement.
• Create a framework for managing freelancers / contract workers / consultants effectively, ensuring that they are utilised efficiently and aligned with project needs. 
• Implement agile resource management practices to adapt to changing project requirements.
• Stay informed about industry trends and the competitive landscape in the field of smart learning solutions.
• Collaborate with the Senior Innovation Scientist and Director – Innovation and Digital Transformation to gather insights that inform the design and evolution of the m2mSLS.

Design and Development:

• Shape and evolve the organisation's approach to smart learning practices, ensuring that these principles are consistently integrated into m2m's curricula. 
• Foster innovation and creativity in curriculum design.
• Plan, allocate resources, and structure the development of multiple curricula in alignment with organisational objectives. 
• Oversee the development timelines, scope, and quality of m2mSLS offerings.
• Manage the development of unit processes and guidelines that support curriculum development, i.e. content development process roadmap, guidelines for creating various resources such as notes, assessments, and so forth. 
• Establish and oversee quality assurance processes within the team to ensure that all curricula meet best practice standards.
• Incorporate insights from user testing into the curriculum development process, ensuring that the learning solutions are user-friendly and effective.
• Inform the intellectual property (IP) policy and oversee the content licensing and permissions process, ensuring compliance with legal requirements and protection of intellectual property.
• Collaborate closely with the Communications team to maintain accurate positioning of the m2mSLS, articulate its unique selling points (USPs), and ensure effective communication to stakeholders.

Learning Technology:

• Foster seamless collaboration between the Learning Design Specialist, Totara TXP Administrator and in-house Totara Support Team, to ensure integration of technological innovations into the learning solutions effectively.
• Support the implementation of an innovative digital content strategy, collaboratively with Totara TXP Administrator and in-house Totara Support Team.

Quality Assurance and Quality Improvement:

• Ensure that all curricula are subject to regular review and improvement cycles. 
• Collaborate with learning analytics and the m2m training teams to collect and analyse feedback for course enhancements.
• Support management of the asset tracking process meticulously, ensuring that all resources and content are accounted for; and oversee royalty payments as applicable.

Project Management:

• Manage the development of comprehensive work plans for curriculum design projects, outlining clear objectives, milestones, timelines, and resource allocation.
• Execute projects efficiently, ensuring that curriculum designs are delivered on time, within scope, and within budget. Identify and address bottlenecks promptly and implement corrective actions as needed.
• Employ project management methodologies and tools to track project progress, manage risks, and ensure successful project outcomes.

Budget Setting and Management:

• Collaborate with the Director of Programmes and Technical Support to set the annual budget for the m2mSLS Unit. 
• Ensure that the budget aligns with strategic objectives and operational needs.
• Manage the unit's budget effectively, monitoring expenditure, and ensuring responsible financial management.

Job Requirements

Qualifications and Experience:

• Bachelor’s degree, plus 5+ years of relevant experience in learning design / learning and development, public health, education, or a related field. Masters Degree preferred.
• 3+ years in a mid-senior role with team leadership/management experience.
• Demonstrated success in learning design, and a functional understanding of learning technology.
• Demonstrated experience in online and blended learning methodologies, and how this is translated into capacity building in low tech and last mile communities and contexts.
• Project management experience, and the ability to develop and manage budgets.
• Knowledge of public health-related topics is desirable.
• Demonstrated experience in quality assurance and quality improvement.

Competencies Required:

• Exceptional attention to detail, and ability to deliver accurate work within set timelines.
• Ability to work independently and in a team.
• Good documentation, communication and presentation skills.
• Dynamic, innovative, results and action-oriented leader.
• Excellent organisational and interpersonal skills with experience managing teams. 
• Strategic thinker with strong business and analytical skills.
• Ability to think creatively and systematically at all project levels.

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Key Performance Areas: 

Leadership and Management:

• Support the recruitment and onboarding of all Learning Design team members, including permanent staff, freelancers, contract workers and/or consultants.
• Lead, mentor and grow a team of effective Learning Designers.
• Apply agile practices to allocate team resources efficiently, balancing workloads and skill sets to ensure projects are completed effectively and on time.
• Establish key performance indicators (KPIs) for direct reports and track their progress, providing regular feedback to team members to ensure they meet or exceed performance expectations.
• Foster a culture of continuous learning and development within the team, ensuring each member receives training and coaching to enhance their skills and expertise.

Design and Development:

• Liaise with a wide range of internal and external stakeholders, including Learning Technology, Innovation and Digital Transformation Unit, Primary Health Care Unit, Country Technical Unit, and SLS vendors to ensure effective and collaborative design and smart learning curricula delivery.
• Develop guidance documents and policies and contribute to departmental / unit process development and improvement.
• Identify appropriate tools and software to improve the delivery of smart learning courses and curricula.
• Manage the procurement of learning design resources.
• Develop innovative smart learning and blended online learning approaches.
• Lead the creation of learning design plans, storyboards, and content outlines, making sure they follow sound smart learning principles.
• Oversee the creation of multimedia learning assets, including e-learning modules, videos, infographics, and assessments.
• Ensure the creation of inspiring, engaging, and dynamic learner experiences. 
• Ensure that all learning materials are designed and developed with accessibility in mind, meeting all relevant accessibility standards and guidelines.
• Ensure quality editing and proofreading of all learning content.
• Incorporate insights from user testing into the curriculum development process, ensuring that the learning solutions are user-friendly and effective.
• Manage the content licensing and permissions process, ensuring compliance with legal requirements and protection of intellectual property.

Learning Technology:

• Manage production planning in the context of Learning Technology – specifically Totara TXP.
• Work closely with the TXP Administrator to maintain and optimise the e-learning platform for effective content delivery.
• Support the operationalisation of the digital content strategy, collaboratively with Totara TXP Administrator and in-house Totara Support Team.

Quality Assurance and Quality Improvement:

• Conduct regular reviews and audits of learning materials / curricula for accuracy, consistency, and adherence to established quality standards.
• Work with the Senior Manager, m2mSLS to design, test, develop and evaluate new and existing educational models and products.
• Manage quality assurance processes, and work on evaluation strategies to review the effectiveness of learning design strategy.
• Create mechanisms for collecting and analysing feedback from learners and stakeholders, using this data to make continuous improvements.
• Stay informed about industry best practices, benchmark against competitors, and continuously evolve the quality standards based on market trends.
• Oversee management of the asset tracking process, ensuring that all resources and content are accounted for.
• Oversee royalty payments as applicable.

Project Management:

• Initiate planning processes for course evaluations and new course / curriculum development.
• Support the development of comprehensive work plans for curriculum design projects, outlining clear objectives, milestones, timelines, and resource allocation.
• Manage projects and work with various operational stakeholders to ensure that deadlines are adhered to and that project communication takes place in a timely and effective manner.
• Maintain open and transparent communication with project stakeholders, providing regular updates and addressing concerns or questions as they arise.
• Employ project management methodologies and tools to track project progress, manage risks, and ensure successful project outcomes.

Budget Management:

• Working with Senior Manager, m2mSLS, to ensure capacity allocations align with unit budget.

Job Requirements

Qualifications and Experience:

• Bachelor’s degree, plus 3+ years of relevant experience in learning design / learning and development, public health, education, or a related field. Honours Degree preferred.
• 3+ years of team leadership/mid-management experience.
• Proven skills and experience in learning design and the development of learner-centred digital learning experiences and resources.
• Practical knowledge of digital learning principles and practices, as well as current and future trends in digital technologies.
• Demonstrated experience in smart learning design, quality assurance and quality improvement.
• Demonstrated project management skills in the development of digital content for online courses / curricula.
• Knowledge of public health-related topics is a strong demonstration. 

Competencies Required:

• Exceptional attention to detail and accuracy. 
• Ability to work independently and in a team.
• Strong written, verbal, presentation and visual communication skills. 
• Dynamic, innovative, results and action-oriented team leader.
• Excellent organisational and interpersonal skills with experience managing teams. 
• Ability to think creatively and systematically at all project levels.