Social Media Content Coordinator at MultiChoice

Purpose of the Position:

• Create unique, engaging and hyper-local social media content to grow audiences across South Africa, Kenya, Nigeria and Ghana 
• Focus on daily engagement and tactical community-building activities 
• Work with the community mangers to drive brand love and positive sentiment in Kenya, Nigeria and Ghana
   

Key Performance Objectives

Tasks

Operational Delivery

Responsibilities

• Plan, brief and execute social media content for South Africa, Kenya, Nigeria and Ghana
• Support key local and international content; partnerships; product and other brand relevant campaigns
   
• Identify relevant tactical social media content and customer opportunities to grow brand love across all territories
• Assist in the coverage of events and work out-of-office hours as needed
• Available for after-hours posting or monitoring of social channels as needed
• Oversee Showmax related influencer campaigns
• Social media reporting and insights
• Proactively looking for new opportunities + monitoring of trends
• Manage PCAs of Showmax related competitions on social media
   

Qualifications Essentials:

Diploma
Qualification Preferred:

• Degree advantageous

Experience

• Minimum of 5 years’ experience in a social media content management focused role with a focus on Africa
• Minimum 3 years’ experience in community management 
• Proven ability to create high performing content for Facebook, Twitter and Instagram
• A clear understanding of social media metrics and how to report on them
• Up-to-date with relevant industry trends 
• Clear understanding of the entertainment landscape
   

Technical Competencies

• Content creation 
• Community management 
• Social reporting 
• Advanced copywriting skills
• Resourceful, creative, decisive 
• Excellent organisational skills 
• Ability to deal effectively with teams and individuals at all organisational levels
• Meet deadlines and complete tasks within a timeous manner
• Ability to perform under pressure 

Behavioral Competencies

• Attention to detail
• Accountability
• Teamwork
• Delegation
• Interpersonal Support
• Perseverance
• Motivating
• Prioritisation
• Analytical Thinking