Social Media Manager at CloudStream Global

Social Media Managers are responsible for planning, implementing, managing and monitoring company's Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales.

We are looking for an experienced, passionate and creative Social Media Manager to join our team. As a Social Media Manager you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts. You will be working closely with Marketing and Sales departments.

Responsibilities:

• Develop, implement and manage our social media strategy
• Define most important social media KPIs
• Manage and oversee social media content
• Measure the success of every social media campaig
• Stay up to date with latest social media best practices and technologies
• Use social media marketing tools such as Buffer
• Attend educational conferences
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network
• Hire and train other in the team
• Provide constructive feedback
• Adhere to rules and regulations
• Present to Senior Management

Requirements:

• Zero error rate on social platforms
• 1 Case study per quarter
• Building strong client and internal relationships
• 80% rating on client satisfaction rating survey with social mentions
• Developing social media campaign activation alongside Social - and planning teams.
• Training a client customer service team on best practice delivery of social customer management.
• Running and delivering a social media monitoring report.
• Booking social activity into finance system, and ensuring correct PO is used.
• Reviewing team structure against new social work coming into the team.
• Reaching out to bloggers to develop an organic social campaign.
• Meeting a client team to present the future of social and recommendations for their business over the coming 12 months.
• Training junior team members on process
• Must have Media Agency exposure/experience