Social Media Manager at Hire Resolve

Job Description

• A company is seeking a Social Media Manager for a luxury student accommodation and an all-day bakery, café, and restaurant, who will ensure that all content stands out, feels authentic, and aligns with the unique personality of each brand.

Responsibilities:

• Restaurant Content: Produce or supply a minimum of five high-quality pieces of content weekly.
• Event Coverage: Capture and deliver content for events (Quiz night, Daytona breakfast etc.), including weekends and public holidays (Mother’s Day, Father’s Day etc.) when operational.
• Static & Carousel Content: Create and post static content (e.g., for public holidays) and develop carousel content strategies that align with high-performing formats.
• Content Optimization: Repurpose and repost previous viral reels as trial content to optimize performance every 1–2 weeks.
• Luxury Accommodation Content: Produce weekly content for our luxury student accommodation, maintaining a consistent and engaging visual voice.
• Community Building: Coordinate collaborations and build a community.
• Community Engagement: Oversee online community engagement across both brands, ensuring timely and meaningful interactions.
• Mentorship: Manage and mentor student content creators at our student accommodation, overseeing their weekly deliverables.
• User-Generated Content (UGC): Coordinate with students to produce UGC and recruit participants for ads and video campaigns.
• Campaign Boosting: Manage and boost organic content during key campaign seasons to increase reach and visibility.
• Strategic Alignment: Collaborate closely with the marketing team to align content with business goals, brand standards, and campaign directions.
• Menu Recreation: Assist with menu updates and recreation, ensuring they reflect current trends and customer expectations.
• Bakery Collaboration: Communicate with the in-house bakery to identify trending food items and translate those into exciting content pieces.
• Menu Audits: Participate in weekly menu checks with the marketing team and ensure the physical and digital menus are always current and visually appealing.
• Meta Platforms: Boost at least three reels or Carousels per week on Meta platforms to ensure optimal exposure.
• Event Promotion: Support Quiz Night promotions by managing bookings, capturing event content, and generating post-event engagement.
• Asset Safeguarding: Maintain and safeguard the brand content phone, ensuring all media is safely stored and accessible.
• Uniform Alignment: Assist with the development and alignment of staff uniforms to reflect brand standards.
• Brand Cohesion: Ensure brand tone, visuals, and messaging are cohesive across platforms and teams.

Minimum Requirements:

• Experience: 1 - 3 years or more experience financial management/ accounting/ analysis/ reporting
• Education: Bachelor’s degree in marketing.
• Software Skills: Microsoft (all suites) – Advanced.