Solutions Platform Manager at FNB South Africa

Job Description

• To understand and translate the needs of the customer into platform business opportunities and design and develop innovative platform solutions addressing customer and business needs..

Are you someone who:

• Can turn customer needs into innovative platform solutions by translating insights into impactful business opportunities?
• Can drive platform strategy, design, and development from vision to launch—ensuring best-in-class capabilities and long-term value?

​​​​​​​You will be an ideal candidate if you:

• Have qualifications in either BComm, Technology Management, Customer Experience, Process Optomisation or similar
• Have certifications in Agile / AI / Product
• Have 3 to 5 years of Solutions management or solutions strategy experience
• Can design and implement business structures and processes to align with strategic goals.
• Can identify and improve business processes to enhance efficiency and effectiveness.
• Can develop and apply strategies to improve customer satisfaction and loyalty through exceptional service (CX)
• Stay updated with the latest technology trends and how they can be applied to solve business problems
• Can stay informed on the competitors landscape and proactively develop solutions to maintain a market edge
• Can and apply business principles to drive growth and profitability
• Can analyse complex issues and develop innovative solutions
• Can evaluate information and arguments to make sound decisions.
• Can oversee the development and lifecycle of products to meet market needs.
• Can implement agile practices to enhance project delivery and team collaboration.
• Are able to build and maintain strong relationships with stakeholders to ensure project success.
• Can effectively negotiate with stakeholders to achieve mutually beneficial outcomes.
• Can manage and prioritize tasks to meet deadlines and strategic objectives.
• Are able to balance short-term needs with long-term strategic goals.
• Have Platform Architecture knowledge: Design and manage scalable and robust platform architectures.
• Can analyse data to inform decision-making and strategy.
• Can develop solutions that are tailored to customer needs and preferences.
• Can understand and design data structures to support business operations, architecture and analytics.

End Date: October 22, 2025