Marriott International, Inc. is a leading global lodging company with more than 6,000 properties in 122 countries and territories, reporting revenues of more than $17 billion in fiscal year 2016. Founded by J. Willard and Alice Marriott and guided by family leadership for nearly 90 years, the company is headquartered outside of Washington, D.C. in Bethesda, ...
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Join our amazing team and deliver unforgettable and memorable Spa experiences. We are recruiting for an enthusiastic individual with a positive attitude. Reporting to the Spa Management, the successful candidate will be required to perform and offer guests a wide range of Beauty, Body, Skin Therapy and treatments as well as meet the required retail targets, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.
Required Experience & Qualifications
Recognized & relevant qualification in Body, Skincare and Beauty Therapy and treatment
Qualified in Gel nail therapy application and removal
At least 2 years’ experience as a therapist in massage techniques, manicures, pedicures, waxing, face and body therapies within a spa & wellness environment
Professional Disposition
Professional telephone and communication etiquette
People centric with a strong focus on the Guest experience
Proven ability to drive retail targets
Ability to work within a pressurized environment
Ability to use Initiative and be proactive and self-driven
Ability to work without supervision and within a team
Attention to detail pertaining to area of responsibility
Required to work rostered shifts and irregular hours as per operational requirements
Flexible working hours as well as available to work weekends and Public holidays as per operational requirements
Key Responsibilities
Deliver a variety of spa body treatments, massages, facials and waxing in a safe and comfortable manner
Providing nail care services and treatments to clients, including manicures and pedicures and Gel nail therapy
Adherence to health and safety protocols within the work environment and at work stations
Maintain a neat, clean and well-groomed appearance as per company standards
Maintain strict hygiene standards as set out by management
Reach retail and treatment targets as set out by management
Ensure workstations are kept neat and tidy before and after treatments