Space, Range And Display Manager at Woolworths

Introduction

• Lead the strategic shaping, and operational execution of micro space, assortment optimisation, and display efficiency for a portfolio of product Categories in support of Woolworths Foods business objectives.

Job description

• Lead the team in a manner consistent with our Woolworths Values and Our Leadership Way.
• Participate in setting clear direction, objectives and ways of working for your team.
• Actively participate in the development and training of your Space, Range and Display team members and colleagues.
• Lead presentation and sign-off of micro space and assortment optimisation recommendations to category stakeholders at key milestones in the SRD process.
• Lead a Space, Range and Display team to leverage trend analysis and data insights to proactively and continuously evaluate and provide value added actionable assortment and space recommendations that optimise use of space whilst driving profitable growth for both the Category and Foods business.
• Ensure alignment between proposed product assortment, category strategy, role of category, customer needs, commercial targets, and on shelf execution in our stores.
• Champion customer experience through customer-centric decision-making ensuring assortments and displays accurately reflect the customer decision-tree.
• Lead own team to ensure all planograms meet our SRD Principles. Improve profitability of space by optimising assortments and space within the planogram.
• Ensure space, range and display recommendations are holistic and sustainable resulting in positive commercial performance for both the Category and the overall Foods business.
• Partner with the Space, Range and Display Centre of Excellence team to keep abreast with and leverage Foods SRD tools, and ensure quality execution of SRD processes across Foods.
• Sponsor, and contribute to building a World-class Space, Range and Display capability as a profession for Foods.
• Be accountable for the quality application of SRD processes and creation and maintenance of quality planograms for the Categories within your portfolio. Category Managers and Buyers are accountable for the sign-off of accurate planograms for their Category/ies.
• Encourage collaborative behaviors with key stakeholders, including but not limited to: Buying, Planning, Product Development, Technology, Planning, Merchandising, Supply Chain, Trade planning, Store Development, Macro Space and Retail Operations Group.
• Keep abreast with available macro space, equipment and display solutions for your categories that improve ease of shop and replenishment efficiency.  Provide space insights (for example minimum credible offer) into macro blueprint process.
• Conduct regular store visits to proactively ensure strategic recommendations are executed and translate into an optimal customer experience on shelf in stores.
• Lead the team to resolve assortment and planogram incidents timeously and escalate trends. Partner with Merchandising team to gather store input.

Minimum requirements

• Relevant 4 year tertiary degree or equivalent qualification
• Minimum of 10 years relevant Retail experience
• Proven experience successfully leading a team to deliver within the context of competing priorities and tight timeframes.
• Ability to leverage Microsoft office suite skills to analyse data, deduct insights and prepare recommendations for effective communication in order to influence decision-making. Specifically Powerpoint, Excel and Word.
• Ability to work in a matrix structure
• Ability to communicate points of view and recommendations clearly, concisely, and respectfully, conveying complex information in a way that is simplified, understood and appreciated to elicit action or decision-making.
• Ability to collect, interpret, visualise, make sense of data or information in order to deduct insights and shape actionable recommendations.
• Ability to connect the dots, building, visualizing and communicating a compelling narrative using data sets from multiple sources to enable decision-making.
• Ability to apply Space, Range and Display skills and tools within the Retail and Food Industry.
• Ability to apply Assortment optimisation, Channel clustering, Catalogue, Space and Display Management knowledge.
• Demonstrated Financial and Commercial Acumen
• Ability to apply critical decision-making skills
• Knowledge and application of Project Management methodologies and use of project management tools to project manage a team to deliver quality outcomes against a defined critical path.
• Proven ability to apply problem solving techniques to shape solutions.
• Set and engage team with clear and stretching goals for own area of responsibility that align to broader priorities
• Support team to deliver key priorities at pace, through regular communication and guidance
• Plan, manage and adjust team resources to meet shifting work demands
• Take responsibility for performance, holding team accountable, and removing obstacles that impact delivery
•  Support team to deliver quality outputs on time, especially during uncertainty and pressure
• Gather insight and diverse perspectives to inform decision making, encouraging team to do so
• Leverage data and analytics to devise solutions that have a positive impact, supporting team to have a ‘customer first’ mindset
• Guide team to move forward with the information available, ensuring momentum
• Balance value with cost when deciding on appropriate actions
• Share with team, and beyond, how technology and digital approaches can be leveraged to deliver a better service or experience
• Respond to change and support team to adapt approaches
• Create a safe team environment, enabling others to challenge and share ideas
• Guide team to identify opportunities for improvement and innovation
• Encourage and enable team to quickly test and implement new solutions, balancing risks and benefits
• Ensure insight and learning is captured and quickly shared across team and wider, to support improvement and innovation
• Regularly connect with team, and wider, to share updates, seek different perspectives and foster human connections
• Build relationships internally, and beyond, to support the achievement of goals
• Connect team with other parts of the business, involving the right people at the right time to deliver results
• Bring in diverse perspectives, and show empathy and respect towards others’ contribution
• Look after team’s well-being, and encourage them to be open, inclusive and support each other to deliver impact
• Leverage team capabilities, and support team’s development through learning opportunities
• Encourage team to regularly share feedback, across team and beyond
• Support team to learn from mistakes and build on successes, through own experience or from other parts of the business
• Provide space for team to take on appropriate responsibility, try new solutions and move things forward
• Focus team to develop skills and expertise, e.g., digital, appropriate to their role