Spanish Sales Consultant at Believe Resourcing Group

About the Role:

As the Spanish Sales Consultant, you will play a crucial role in shaping our client's travel offerings. Your responsibilities will include:

• Understanding clients' needs, suggesting tailored travel itineraries, and managing the travel process from start to finish;
• Influencing our client's competitiveness and the quality of travel experiences provided.

Requirements:

• Fluent in speaking and writing Spanish;
• National Senior Certificate/Matric;
• 2-3 years experience in the tour operator environment;
• Ability to create tailor-made experiences for the Spanish market;
• Destination knowledge in Southern Africa, East Africa, and Indian Ocean islands;
• Proficient in Google Suite and tour operating software (e.g., Globetrack, Kaptio, Tourplan);
• Strong client communication and influencing skills;
• Understanding of market trends and client-centricity.

Responsibilities:

• Serve as the primary point of contact for international clients interested in booking tailor-made holidays and safaris;
• Provide expert advice on African properties and destinations;
• Prepare attractive quotations and itineraries based on client preferences and budgets;
• Coordinate all aspects of travel bookings and manage client payments;
• Ensure exceptional customer support before, during, and after travel;
• Meet and exceed monthly and quarterly sales targets;
• Collaborate with Sales Managers to resolve client issues and optimize travel experiences;
• Communicate effectively with external suppliers and internal support teams to ensure seamless operations.