Specialist - Asset Allocator at Apex Group

Description

• The role involves supporting the end-to-end delivery to clients in the Asset Allocator Operations team.  The individual will be required to assist the team with daily deliverables as well as any ad-hoc queries and projects, mainly focused on Asset Allocator (Replication) Fund administration and Accounting. 

Job specification 

• Monitoring and assisting with service delivery by the team in terms of SLA and managing clients’ expectations;
• Owning and running with queries and ad-hoc deliverables issues arising from operations;
• Full daily support for the team and the Manager;
• Coordination of team deliverables relating to projects and new client take-on;
• Providing mentorship and motivation to staff and ensuring that appropriate knowledge sharing and skills training are given;
• Responsibility for resolving issues that have been escalated by the team or clients;
• Ensure oversight responsibilities and team allocations are managed effectively;
• Record statistics regarding recon exposures for risk management;
• Responsibility for managing risk in the team's daily activities, by reviewing processes and ensuring that adequate controls are in place to mitigate risk;
• Assessing opportunities for improved efficiencies and reduced overhead in existing processes, including new technologies and tools;
• Build and maintain strong working relationships with external clients regarding matters relating to deliverables;
• Build and maintain strong working relationships with internal operational teams;
• Ensure that the SLA is adhered to for external and internal clients.

Skills Required:

• B.Com or similar tertiary business study and at least 3 years of experience in Asset Management portfolio administration;
• Minimum of 4 years of working experience;
• Experience with reconciliation processes and oversight thereof;
• Sound knowledge and experience of back-office administration processes;
• Solution orientated & strong problem-solving skills;
• Practical hands-on approach and the ability to ‘get things done’;
• Strong business acumen with excellent numeracy and a logical and analytical approach;
• Acts with the client in mind;
• The ability to think independently, solve problems, and have a hands-on mentality;
• A systematic work method and attention to detail;
• Embraces complexity to deliver simplicity and value;
• Strong Communication skills (written and verbal);
• Flexibility to work based on operational requirements, which may result in non-standard working hours from time to time.