Specialist Business Analyst at Vodafone Global Enterprise

Role Purpose/Business Unit:

• This role is responsible for ensuring that a product is delivered with quality and plays a critical role in a product release.
• The product business analyst will represent the voice of business/customer to ensure requirements are bedded down and quality standards are upheld.

Your responsibilities will include:

• Determine and define the functional and non-functional requirements for a product, define the acceptance criteria, drawing up of a test traceability matrix.
• Identifying gaps by analysing the business requirement coming in and/or technical specifications of a product. Engage with stakeholders to gain an understanding of business/technical context.
• Produce a detailed functional User Acceptance Test Plan that details, the coverage approach, designing of test scenarios, test cases, expected outcomes, pre-conditions and test data requirements.
• Provide support throughout the development and delivery of the product.
• Identify potential risks that may impact the product, present risks to the project delivery team and ensure mitigation plans are in place.
• Set up of test data and resources that will be required to fulfil the test criteria for test cases.
• Plan, co-ordinate and execute on testing within the quality assurance workstream. Monitor and ensure quality governance using a risk-based approach.
• Identify, document and track bugs, working closely with technical delivery teams to resolve issues.
• Prepare and maintain comprehensive business requirements, test documentation, defects and resolutions with traceable process/testing flows. Documentation serves as evidence of the scope and compliance that product quality governance has been achieved.
• Leverage Artificial Intelligence and automation to support development of product requirements and quality assurance of processes where possible.
• Collaborate, liaise and communicate with business and IT stakeholders to ensure project delivery criteria is met.

The ideal candidate for this role will have:

• Relevant business or IT diploma/degree
• Relevant business analysis, solution design and quality assurance training/qualification with relevant experience
• Experience in SQL & automation frameworks will be advantageous
• Minimum 3-5 years’ relevant experience in a business analysis and quality assurance role

Core competencies, knowledge and experience:

• Own the analysis and quality assurance process of a product within a complex integrated systems architecture that spans multiple environments.
• Analytical with problem solving skills and able to act tactically.
• Diplomatic and able to influence quality driven behaviour and improvements across the project delivery workstreams.
• Resilient, adaptable, self-motivated, proactive, able to independently work on multiple projects and capable of driving requirement gathering and adherence to the quality governance.
• Ability to safeguard the business/customer experience, by driving cross functional quality thinking that will elevate the entire product journey.

Closing date for Applications: 31 July 2025.