Specialist: Business Systems X2 at The South African Revenue Service (SARS)

Job Purpose

• To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, in order to continuously enhance service delivery. 

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in Computer Science/ IT/ Information Systems/ Engineering AND 5-7 years' experience in Information Technology Software Testing environment, of which 2-3 years ideally at functional specialist level.

OR

• Senior Certificate (NQF 4) and relevant IT Qualification(s) / Certification(s), and 5-7 years' experience in Information Technology Software Testing environment.

ALTERNATIVE

• Senior Certificate (NQF 4) AND 10 years’ experience in Information Technology Software Testing.

Minimum Functional Requirements

• Software testing - Have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint and MS Project. Must have an in-depth knowledge of HP Quality Centre.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.