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The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
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Job Purpose
To Study the final report received from the International Trade Administration Commission of South Africa with the Minister of Trade Industry and Competition’s request and ensures that it corresponds with the initial application published in the Government Gazette. Provide the Minister of Finance or Commissioner with a brief historical background on events leading up to the recommendations. Finalise the draft notices and letter to the Minister of Finance or Commissioner for management approval and signature. Ensure the amendment as published in the Government Gazette corresponds with the draft notice signed by the Minister or Commissioner through quality assurance of the relevant documents. Deal with enquiries from the Southern African Customs Union, branch offices, general public, clearing agents and other stake holders relating to amendments published.
Education and Experience
- Relevant Bachelor’s degree AND 3 years' experience in customs or excise with 1-2 years’ experience in Tariff or Legislative drafting or implementation of trade agreements.
OR
- A Senior Certificate (NQF 4) with 5 years’ experience in customs or excise with 3 years’ experience in Tariff or Legislative drafting or implementation of trade agreements.
Minimum Qualification & Experience Required
Minimum Functional Requirements
- Thorough knowledge of the Schedules to the Customs and Excise, Act, 1964
- Customs and excise knowledge
- Basic Research Abilities
- Functional policies and procedures
- Technical expertise in resolving Tariff Amendments queries
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change, provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
- Ensure that all completed work adhere to governance and legislative requirements Prioritise and allocate work and manage related processes to achieve pre-defined objectives within quality standards and ensure team cooperation.
- Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Participate and contribute to a culture where information regarding successes, issues, trends and ideas are shared between team members.
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to detail
- Commitment to continuous Learning
- Communicating with Impact
- Developing others
- Drive for Results
- Information seeking
- Initiative
- Honesty and Integrity
- Teamwork
- Organisational Awareness
- Trust
- Respect
Technical competencies
- Customs and Excise knowledge
- Quality Control
- Reporting
- Risk Awareness
- Computer Literacy
- Knowledge Management
- Data Analysis
- Legal Compliance
- Legal Knowledge
- Efficiency improvement
- Planning and Organising
- Functional policies and procedures
Compliance Competency
- Security Clearance: Grade of Clearance Confidential.
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Job Purpose
- To provide expert advice and support on Information Security strategies in order to achieve SARS business objectives.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) Information Technology AND 5-7 years' experience in an Information Technology Security, of which 2-3 years ideally at functional specialist level.
ALTERNATIVE #
- Senior Certificate (NQF 4) AND 10 years Information Technology Security.
Job Outputs:
Process
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Execute specialist input through investigation &opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Organisational Awareness
- Respect
- Trust
- Problem Solving and Analysis
- Honesty and Integrity
- Customer Service
- Attention to Detail
- Commitment to Continuous Learning
- Building Sustainability
Technical competencies
- System Thinking
- Computer Literacy
- Functional Policies and Procedures
- Business IT Systems
- IT Strategy and Planning
- Reporting
- Information Security Management
- Business Knowledge
- Efficiency improvement
Compliance Competency
- User Support (IT)
- Service Level Management (IT)
- Customer Service Tech (IT)
- GOC Confidential
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Job Purpose
- To conduct and/or lead complex investigations into all allegations of theft/fraud and corruption and serious misconduct involving SARS employees with the purpose of pursuing disciplinary and/or criminal action, recovery of stolen monies, referring matters for disciplinary action and/or to SAPS for criminal prosecution.
Education and Experience
Minimum Qualification & Experience Required
- Relevant B degree /National Diploma / Advanced Certificate (NQF 6) in, Policing, forensic investigations, law, or equivalent qualification AND 5-7 years, experience in an investigative or similar environment, of which 2-3 years should be at a functional specialist level
#Alternative
- Senior Certificate (NQF 4) AND 10 years in investigative experience of which 2-3 years should be at a functional specialist level.
Job Outputs:
Process
- Collate, evaluate and analyse evidence/information from various sources.
- Compile quality case dockets as per the ABC format.
- Prepare quality witness statements and assist possible witnesses in the drafting of statements.
- Prepare accurate links and or association diagrams to explain the relationships between individuals, activities, premises etc.
- Liaise with Law Enforcement agencies in relation to specific investigations and with third parties regarding information/evidence.
- Plan and implement action necessary to conduct full scope investigations without supervision.
- Work independently on all cases and supervise others.
- Determine possible alleged offences and recommend appropriate punitive actions according to the relevant legislation.
- Hand over a completed case docket with evidence for possible disciplinary action and/or to the SAPS to enable registration and processing of a criminal case.
- Provide assistance to other law enforcement agencies as and when required, within the mandate of the Acts administered by SARS.
- Appears as a specialist witness in disciplinary proceedings and attend such proceedings as and when required.
- Appears as a specialist witness in court and attend to court proceedings as and when required.
- Execute specialist input through investigation & opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
- Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Governance
- Implement and provide input into the development of governance, compliance, integrity, and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Liaise with informers and possible witnesses in order to gather information in connection with corruption, fraud and theft, tax evasion, tax fraud and tax avoidance within the Anti-Corruption environment.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.
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Job Purpose
- To promote & maintain effective management of Procurement Contracts, facilitate negotiations & dispute resolutions of procurement agreement & provide support in procurement of goods & services. Ensure adherence to practices, laws and regulations.
Education and Experience
Minimum Qualification & Experience Required
- A Bachelor’s Degree in supply chain management / Advanced Accounting Diploma / Commercial Law Diploma (NQF 7) AND 5-7 years' experience in Supply Chain / Financial / Contract Management environment, of which 2-3 years must be at Functional Specialist level,
OR
- A Senior Certificate AND 10 years related experience in a Supply Chain or Contract Management environment of which 3-5 years must be at Functional Specialist level
Job Outputs:
Process
- Assist with the negotiation of contracts
- Constantly monitor and adapt processes to ensure they reflect the agreed client service and efficiency targets
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders on contracts.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Conduct Supplier Relationship Management,
- Ensure Contract Risk Management is known, and mitigations are in place
- Ensure the general principles of contract articulation, promotion and execution by facilitating the contracting process, negotiations & dispute resolutions of procurement agreements and provide support in the procurement of goods & services.
- Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts.
- Maintain records for correspondence and documentation in relation to established contracts and those in progress.
Governance
- Comply with organisational internal control and governance standards in finance and procurement processes.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
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Job Purpose
- To independently plan and conduct complex audits across multiple Vat and indirect tax types within multiple periods and multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 5-7 years' Indirect Tax and VAT Audit experience, of which 2-3 years at functional Audit level
Alternative
- Senior Certificate (NQF 4) AND 10 years Indirect Tax and VAT experience of which 2-3 years at functional Audit level
Job Outputs:
Process
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and
- escalate any shortfalls.
- Plan and conduct multiple tax audits on a risk profile basis to ensure compliance to the relevant acts.
- Lead, plan and conduct full scope (integrated) audits to ensure compliance and report on findings and recommendations.
- Plan and organise own work tasks within area of work.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Execute specialist input through investigation &opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Plan, conduct and lead full scope (integrated) audits to ensure compliance and report on findings and recommendations.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
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Job Purpose
- To provide advice and guidance in the execution of audits and independently plan and conduct highly complex audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 8-10 years' VAT and Indirect Tax experience, of which 3-4 years at operational specialist level
Alternative
- Senior Certificate (NQF 4) AND 15 years VAT and Indirect Tax experienceof which 3-4 years at operational specialist level
Minimum Functional Requirements
- 8-10 years' experience in a similar environment, of which 2-3 years ideally at operational specialist level or 15 years related experience
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- To enable Investigative audit to achieve full scope audit case targets.
- To raise impactful/credible assessments in order to collect revenue.
- Detecting and deterring non-compliance and influence and enforce compliance with tax legislation by conducting effective, efficient, and quality audits identification of improvement opportunities.
- Conduct audits (plan, execute, finalize) of a high standard in which policies, standards, procedures, and legislation were correctly applied.
- Assist in the debt collection by providing information to ensure efficient and effective collection of all cases in which additional audit assessments were raised.
- Develop productive relationships with team members and stakeholders to drive collective performance
- Identify initiatives to impact on compliance levels and refer to Case selection
- Provide technical guidance and training to other team members
- Identify changes required to legislation to close loopholes
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
- Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
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Job Purpose
- To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, in order to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) in Computer Science/ IT/ Information Systems/ Engineering AND 5-7 years' experience in Information Technology Software Testing environment, of which 2-3 years ideally at functional specialist level.
OR
- Senior Certificate (NQF 4) and relevant IT Qualification(s) / Certification(s), and 5-7 years' experience in Information Technology Software Testing environment.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 10 years’ experience in Information Technology Software Testing.
Minimum Functional Requirements
- Software testing - Have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint and MS Project. Must have an in-depth knowledge of HP Quality Centre.
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Execute specialist input through investigation &opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
go to method of application »
Job Purpose
- To provide advice and guidance in the execution of audits/investigations and independently plan and conduct highly complex audits/investigations across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements. Drive delivery against the audit's/ investigation's/project's planning, performance, documentation, and elements of reporting.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma in Accounting/Audit/Taxation (NQF 7) or equivalent and 8-10 years' experience in Tax Audit/Financial Forensic Investigations, with 3-4 years at operational specialist level.
OR
- Senior Certificate (NQF 4) and 15 years’ experience in Tax Audit/ Financial Forensic Investigations, with 3-4 years at operational specialist level.
Job Outputs:
Process
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
- Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members
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Job Purpose
- To perform the financial activities of the operations within predefined guidelines and structures, ensuring good governance, and the economic, efficient and effective administration of finances as required by the Public Finance Management Act.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Higher Certificate Accounting/ Finance (NQF 5) AND 2 years' experience an Accounting/Financial environment.
ALTERNATIVE
- Senior Certificate with Accounting/Maths as a subject (NQF 4) AND 3 years' experience in an an Accounting/Financial
Job Outputs:
Process
- Administer the travel and S&T claims and to ensure the timeous submission and payment.
- Apply procedures in order to deliver set objectives to the best advantage of the functional work area.
- Assist with functional and administrative tasks and procedures relating to the functional area.
- Capturing and posting of accurate and complete payments.
- Check all documents and ensure correctness and compliance to SOPs, policies and processes.
- Ensure accurate record keeping of all the relevant documentation in line with standard operating procedures.
- Gathering, tracking, managing, monitoring of financial information for control purposes in order to contribute to accurate financial reporting.
- Interact with different stakeholders by getting feedback and escalate.
- Prioritisation of own work against in accordance of internal & external financial calendar.
- Quality assure documents or work content to ensure accuracy, correct calculation, validity and completeness of data and information and minimise mistakes.
- Reporting on financial transactions in own area of work.
- To reconciliation of financial transactions.
- To resolve queries from the remedy system by providing feedback and/or sourcing more information in order to rescue in accordance with legislative requirements.
- Validation of payment information and documentation in terms of compliance, completeness and correctness against legislative requirements.
Governance
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
People
- Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Ensure effective and efficient administration of operational costs within budget.
- Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.
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Job Purpose
- To provide financial support services by contributing to accurate and complete monthly and annual financial statements that comply with professional and regulatory standards in relation to the SARS General Ledger and Real Estate Administration.
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma in Accounting / Advanced Certificate in Accounting (NQF 6) AND 3-4 years' experience in a financial environment, of which 1-2 years must be at administrative knowledge worker level
OR
- Senior Certificate (NQF 4) AND 6 years financial environment experience of which 3 -4 years must be at adminitrative knowledge worker level.
Minimum Functional Requirements
- Knowledge of SAP Accounting System
- Knowledge and experience of Account Reconciliation
- Knowledge of Remedy Console
Job Outputs:
Process
- Prepare or validate and process general journals.
- Record and post monthly prepayments run and distribute prepayment report.
- Perform monthly reconciliations, follow up on outstanding items and clear selected general ledger control accounts.
- Calculate accruals and estimated provisions for utility expenses and building rentals.
- Calculate straight-line rentals per building and prepare a consolidated working paper.
- Create new or amendment of existing lease agreements for SARS’s facilities.
- Monitor, check and approve utility EFT’s and remedies to ensure payments according to relevant legislation.
- Liaise with internal (team, peers, line, other - & portfolio managers) & external (contact persons at municipalities and landlord offices, Office of the Auditor-General) stakeholders & attend to queries.
- Provide inputs and assistance to update relevant SOP’s when necessary. Support business and provide clarity with revised and/or new policies & procedures as and when required. If relevant policies & procedures are not adhered to report anomalies to management.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
Governance
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs procedures to ensure that assets are safe-guarded, and loss is minimized.
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Conduct ad hoc investigations, analysis of accounts or ledgers, and identify and implement long term solutions and corrective actions.
- Manage financial records within the area of responsibility and report on exceptions.
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Provide specialist service, expertise in advising internal customers and draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
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Job Purpose
- To formulate the specific Programme Management Office (PMO) strategy and associated delivery plans related to multiple practice areas, ensure practice integration and operational implementation through the achievement of PMO and business objectives; and oversee and deliver on strategic outcomes for projects and programmes under managed portfolio.
Education and Experience
Minimum Qualification & Experience Required
- Honours / Postgraduate Diploma (NQF 8) in information Technology and/or Project Management or Computer Science or Engineering AND 10-12 years' experience in Information Technology and Project Management environment), of which 3-4 years ideally at management level.
ALTERNATIVE
- Bachelor's Degree / Advanced Diploma (NQF 7) in information Technology and/or Project Management or Computer Science or Engineering AND 12 - 15 years’ experience in Information Technology and Project Management of which 3-4 years ideally at management level.
Minimum Functional Requirements
- Software testing - Have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint and MS Project. Must have an in-depth knowledge of HP Quality Centre.
Job Outputs:
Process
- Formulate strategies and tactics with respective Heads as input to the Enterprise Investment Prioritisation Committee for the prioritisation of Programmes and Projects to be delivered for each Strategic and Operational Portfolio. Enforce the application of PMO best practice methodologies as basis to for portfolio delivery.
- Facilitate integrated planning across projects and programmes to deliver the aggregate portfolio balance the best way to achieve business tactical intention through policy, process, people, and task determination for the delivery of projects and programmes. Ensure the adopted outputs and outcomes are contingent to organisational capability and capacity, conceptualise and create awareness of the long-term effects of the desired outcomes on the organisational strategic objectives.
- Act as enabling driver of best operating practices for managing the delivery of the Project Management Life cycle within the triple constraints of scope, cost, and budget. Develop and own practice to monitor and report on Programmes and Projects, resolving escalated issues and mitigating risks impacting deliverables by taking corrective action where necessary, based on the advisement and decision making of the Business Sponsors and Owners of the relevant initiatives. Drive regular formal reviews of projects and programme and critically assess the work carried out. Manage the aggregate portfolio change process to ensure the achievement of the set objectives. Ensure a basis is set for benefits realisation and that the business case is monitored for continued viability. Manage the aggregate integrated delivery across all Infrastructure/business/IT systems targeted for a project/release to ensure infrastructure/disparate IT systems remain sound and meet performance requirements.
- Monitor critical project and organisational changes and engage all stakeholders to evaluate impact on scope, cost, and time. Ensure the change control process is initiated and concluded in agreement with the Sponsors and Owners and that exceptional cases that impact the viability of the business case are presented for approval at the respective Investment Prioritisation or Project Steering Committees.
- Ensure all control [ERAIDW, cost centres) issues, risks, provide project/programme sign-off. Where required, ensure that programme and project cost centres are appropriately closed, including of returning unspent / non-committed funds to the central capital budget pool(s).
- Possess knowledge of project management, Business/IT/Infrastructure, Change Management and uses these to engage at all levels and ensure projects/programmes are delivered under defined governance, legislative requirements, EPMO minimum standards and controls applicable to the project environment.
- Provide portfolio oversight and strategic positioning on the contract, procurement, cost processes, engage in managing and providing input to supplier related relationships, issues and risks that relate to delivery and ensure these are highlighted and addressed in alignment with relevant policies and procedures.
- Form and foster relationships with clients, project management team, internal and external stakeholders as a means to promote integrated Programme and Project delivery while ensuring changes in strategic objectives are communicated and incorporated across the portfolio.
- Manage and develop the project management teams under portfolio to operate at their full capability and ensure processes are in place for the optimal allocation of resources in line with their skills, knowledge, and experience.
- Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
- Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, driving best practice solutions.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.
- Recommend changes to optimise processes, systems, policies, and procedures, and direct the implementation of change and innovation initiated by the organisation.
Governance
- Implement governance, risk, and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
- Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
Method of Application
Use the link(s) below to apply on company website.
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