Job Description:
As our Specialist Community Liaison your responsibilities will include but are not limited to:
Safety, Health, and Environment
- Consistently apply Safety & Health principles in all team interactions and take personal responsibility for the safety of self and others to ensure zero harm and elimination of fatalities.
- Act as a role model and reinforce a workplace culture where safety and health for the site is paramount.
- Provide an environment for on-site teams to challenge and act on unsafe behaviours without repercussions.
- Identify PUEs and monitor critical control performance within teams.
- Embed critical controls into the daily work practices of teams.
- Engage in physical safety checks, interventions and coaching.
- Create safety reports and manage analysis of KPIs based on available data.
- Report deficiencies and implement plans to address shortcomings.
- Facilitate continual safety audits to check that all safety requirements are being met.
- Support site visits by internal and external visitors to ensure adherence to site safety systems (including induction).
Performance and Delivery
Community Engagement & Planning:
- Implement integrated community engagement strategies aligned with the mine’s Social and Labour Plan (SLP), Mining Charter, and ESG commitments.
- Conduct community needs assessments and socio-economic baselines to inform project planning and stakeholder engagement.
- Design and manage stakeholder engagement frameworks that ensure inclusive participation and long-term relationship building.
- Align community engagement initiatives with the mine’s sustainability and transformation objectives.
Stakeholder Relationship Management:
- Build and maintain trust-based relationships with traditional leaders, community forums, NGOs, local government, and other key stakeholders.
- Serve as the primary liaison between the mine and host communities, ensuring two-way communication and transparency.
- Facilitate regular community meetings, feedback sessions, and grievance resolution forums.
- Represent the company in multi-stakeholder platforms and public forums.
Social Performance & Compliance
- Monitor and report on the implementation of SLP, LED, and CSI projects in line with DMRE and company requirements.
- Ensure compliance with the MPRDA, BBBEE Act, and other relevant legislation.
- Coordinate Social Impact Assessments (SIAs) and contribute to Environmental Impact Assessments (EIAs) from a community perspective.
- Track and report on social risks, community grievances, and mitigation measures.
Project Management & Delivery:
- Lead the planning, execution, and monitoring of community development and infrastructure projects.
- Manage budgets, timelines, and stakeholder expectations for community-related initiatives.
- Collaborate with procurement to ensure local supplier development and community participation in economic opportunities.
- Support enterprise and skills development initiatives that promote local employment and entrepreneurship.
Conflict Resolution & Risk Mitigation:
- Identify and address potential sources of conflict between the mine and communities.
- Mediate disputes and facilitate dialogue to maintain social cohesion and operational continuity.
- Develop early warning systems and community risk registers to manage tensions proactively.
Capacity Building & Empowerment:
- Facilitate training and awareness programmes for both internal teams and community stakeholders on engagement protocols, rights, and responsibilities.
- Support the formation and strengthening of community structures (e.g., project steering committees, youth forums).
- Promote participatory development approaches that empower communities to co-design and coimplement projects.
Monitoring, Evaluation & Reporting:
- Develop KPIs and impact indicators for community engagement and development programmes.
- Prepare detailed reports for internal and external stakeholders, including DMRE, local municipalities, and community forums.
- Use data and feedback to improve engagement strategies and project outcomes continuously.
Internal Collaboration & Advisory:
- Advise senior leadership on community dynamics, risks, and opportunities.
- Collaborate with departments such as Corporate Affairs, Sustainability, HR, and Legal to ensure integrated community strategies.
- Contribute to internal policy development and strategic planning processes.
People & Teams:
- Foster an inclusive, high-performance culture.
- Set clear expectations and encourage continuous improvement.
- Align team behaviours with Anglo American values.
- Support team development through coaching and recognition.
Compliance:
- Investigate non-compliance issues and resolve incidents.
- Share insights to prevent recurrence and improve systems.
This role is in the Corporate Affairs (CA) department on a band 6.12 level reporting to the Manager Corporate Affairs.
Qualifications:
- Relevant Bachelor’s Degree in Social Science, or Development Studies, Public Administration or Social Impact Management on NQF7
- SA Drivers Licence
Technical Knowledge
- 6-8 years of community engagement experience in a corporate setting, with a solid understanding of participatory development, social mobilisation, stakeholder mapping, and engagement frameworks.
- Skilled in applying Social and Environmental Impact Assessments (SIA and EIA) within community contexts.
- Familiar with relevant legislative frameworks, including the Mining Charter, MPRDA, BBBEE Act, and SLP requirements.
- Knowledgeable about local government structures, IDPs, CSR strategies, ESG standards, and measuring social impact and ROI.
- Understand socio-economic dynamics, cultural norms, traditional leadership, conflict drivers, and community risks.
- Knowledge of integrating community engagement with business strategy, change management, organisational behaviour, and cross-functional collaboration.
Closing Date: