Specialist - CVM Analytics and Insights at MTN

Identification of Analytical Problems

• Pro-actively liaise with relevant departments in and outside of the base management & segmentation team to understand and identify analytical business requirements
• Take responsibility for initiating new areas of analyses that would address future business needs,
• Succinctly define measurable analytical objectives that would address business requirements
• Communicate analytical objectives and problems within the team and to affected departments
• Identify potential additional business requirements to ensure the success of the analytical requirement
• Identification of data requirements and sources
• Accurately translate analytical objectives into specific data requirements
• Specify data requirements to BICC or other departments
• Specify data formatting, coding and other specific requirements in order to ensure seamless data provision
• Ensure data provision requirements are represented in appropriate business documentation
• Pro-actively identify potential data gaps and find relevant solutions to problems
• Play an active role in all business initiatives to improve the quality and delivery of business intelligence data

Analysis and Data Management

• Develop operational procedures for the collection, editing, verification and management of BM&S Data
• Operate computer hardware and statistical analysis software to manage and analyse data. This includes the conversion or translation of data into suitable formats e.g. csv, dat or sav
• Select appropriate analytical techniques to address analytical objectives
• Perform a selection of intermediate and advanced statistical analyses on data. 
• Apply and use advanced statistical analyses in the identification of models that provide a predictive view to business problems
• Identify and investigate the use of new software and/or analytical techniques to address business analytical problems
• Recommend and implement relevant software and/or analytical techniques
• Implement cross functional learning’s in the Business Intelligence department as well as the broader commercial environment
• Assist in the identification and execution of pro-active analyses to ensure continuous business learning
• Reporting
• Prepare and develop appropriate reporting tools to consolidate analytical findings
• Ensure the integration of cross learning from other analytical areas/previous business intelligence reports
• Identify key business learning’s and opportunities resulting from analytical findings
• Assist in providing direction to business in terms of product, value added services and other related areas
• Present reports and recommendations to business owners and at an executive level

Independent thought and Judgment: 

• Good commercial acumen 
• Make decisions to drive immediate response times 
• Prioritization of work. 
• Goodwill credits within procedure and delegation of authority 
• Evaluating credits and debits validity and allocating credit and debit value.
• Dissemination of information.  
• Improvement of processes and procedures 
• Personal presentation in line with company image 

Qualifications

Education:

• Minimum of 3-year degree in mathematics/statistics/computer science/physics/ Engineering or related field

Experience:

• Experience with SQL or other programming languages
• Understanding of statistical analysis, experience with packages, such as R, MATLAB, SPSS, SAS, Stata, etc.