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  • Posted: May 21, 2025
    Deadline: Not specified
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  • MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Through ou...
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    Specialist - CVM Analytics and Insights

    Identification of Analytical Problems

    • Pro-actively liaise with relevant departments in and outside of the base management & segmentation team to understand and identify analytical business requirements
    • Take responsibility for initiating new areas of analyses that would address future business needs,
    • Succinctly define measurable analytical objectives that would address business requirements
    • Communicate analytical objectives and problems within the team and to affected departments
    • Identify potential additional business requirements to ensure the success of the analytical requirement
    • Identification of data requirements and sources
    • Accurately translate analytical objectives into specific data requirements
    • Specify data requirements to BICC or other departments
    • Specify data formatting, coding and other specific requirements in order to ensure seamless data provision
    • Ensure data provision requirements are represented in appropriate business documentation
    • Pro-actively identify potential data gaps and find relevant solutions to problems
    • Play an active role in all business initiatives to improve the quality and delivery of business intelligence data

    Analysis and Data Management

    • Develop operational procedures for the collection, editing, verification and management of BM&S Data
    • Operate computer hardware and statistical analysis software to manage and analyse data. This includes the conversion or translation of data into suitable formats e.g. csv, dat or sav
    • Select appropriate analytical techniques to address analytical objectives
    • Perform a selection of intermediate and advanced statistical analyses on data. 
    • Apply and use advanced statistical analyses in the identification of models that provide a predictive view to business problems
    • Identify and investigate the use of new software and/or analytical techniques to address business analytical problems
    • Recommend and implement relevant software and/or analytical techniques
    • Implement cross functional learning’s in the Business Intelligence department as well as the broader commercial environment
    • Assist in the identification and execution of pro-active analyses to ensure continuous business learning
    • Reporting
    • Prepare and develop appropriate reporting tools to consolidate analytical findings
    • Ensure the integration of cross learning from other analytical areas/previous business intelligence reports
    • Identify key business learning’s and opportunities resulting from analytical findings
    • Assist in providing direction to business in terms of product, value added services and other related areas
    • Present reports and recommendations to business owners and at an executive level

    Independent thought and Judgment: 

    • Good commercial acumen 
    • Make decisions to drive immediate response times 
    • Prioritization of work. 
    • Goodwill credits within procedure and delegation of authority 
    • Evaluating credits and debits validity and allocating credit and debit value.
    • Dissemination of information.  
    • Improvement of processes and procedures 
    • Personal presentation in line with company image 

    Qualifications

    Education:

    • Minimum of 3-year degree in mathematics/statistics/computer science/physics/ Engineering or related field

    Experience:

    • Experience with SQL or other programming languages
    • Understanding of statistical analysis, experience with packages, such as R, MATLAB, SPSS, SAS, Stata, etc.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to MTN on ehle.fa.em2.oraclecloud.com to apply

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