Specialist: Functional Application Support X3 at SITA SOC (Ltd)

Purpose of the job

• To provide Functional Application Support services related to specific clients and application systems according tobservice elements as specified in the applicable service level agreements.

Key Responsibility Areas

• To provide Business Advisory Services.
• To provide functional application support services.
• Provide implementation support.
• Transfer skills to team members.
• Provide Integrated Management information support solutions to clients and management.

Qualifications and Experience

• Minimum: 3-year bachelor’s degree or National Diploma in ICT or equivalent related field/ NQF level 6.
• Experience: 3-4 years’ experience as functional application support working with the CWP and MEDSAS applications.

Technical Competencies Description

• Knows the organisations policy framework, management structures and reporting procedures for all aspects of the programmes environment. Product and Solution Development Solution Testing Government strategies, intergovernmental relations ICT Business Environment and Landscape SDLC, Entity relationship diagrams Has some experience of working on projects and of communicating with users on technical issues. Demonstrates good oral and written communication skills. Has a thorough knowledge of business aspects of the application(s), and of technical aspects of the application system(s) and the hardware and software environment in which they run. Understanding of the business environment Knowledge and understanding of the application system environment Ability to resolve application problems quickly and cost effectively Ability to work under pressure

Deadline:21st July,2026