Specialist IT Asset Management at South African Airways (SAA)

Job Purpose    

• The IT Asset Specialist is responsible to manage all ICT assets (hardware, software and digital resources) throughout their lifecycle to ensure assets are used effectively, ensuring alignment with governance and compliance as well as best practice including ITIL V4 principles and organizational policies. This role is pivotal in ensuring that the assets are tracked, optimised, compliant and cost effective.

Principal Accountabilities    

• Contribute to the design of the Information Technology Division Strategy and ensure strategies are implemented and integrated within areas of responsibility
• Optimise cost through monitoring usage to prevent waste and reduce unnecessary expenses
• Participate in IT strategy planning activities to provide insights for smarter purchasing and renewal decisions
• Work with Finance and Procurement to align asset management with organisational goals
• Provide visibility into asset status for better planning and budgeting
• Track IT assets from procurement to disposal
• Ensure assets are properly deployed, maintained and retired at the right time
• Establish and enforce asset management policies
• Ensure compliance with software licensing agreements to avoid legal or financial risks
• Maintain a centralised and accurate inventory of all IT assets (hardware, software and licences)
• Share metrics and reports with leadership
• Liaise with the SAA Assets Management and Supply Chain functions to ensure ICT assets are managed according to organisational policies
• Coordinate ICT assets verification processes
• Monitor and record movement of all ICT assets
• Manage the asset audit processes
• Keep record and track all software license keys, images, license, warranty, configs and all asset related controls
• Manage and coordinate asset warranties and guarantees
• Ownership of end to end asset risks
• Collaborate with technical teams for asset transfer and maintenance
• Collaborate with departments and educate on responsible use and care of assets
• Actively supports and adheres to people processes and plans to deliver on divisional objectives
• Provides support to team members to maximise productivity and development
• Motivates others and stays abreast of IT developments
• Implements asset initiatives with the vision and strategic direction of the Airline

Qualifications & Experience    

• Grade 12 or equivalent at NQF level 4
• ITIL® 4 Specialist: IT Asset Management
• A Degree in IT at NQF level 7 with at least 3 - 5 years' experience in assets management within the ICT environment
• Good understanding of ICT best practices, ability to provide management reports and good accurate records keeping

Knowledge and Skills    

• Knowledge of problem and change management functions and processes
• ICT best practices
• Ability to excel under pressure
• Decision making under pressure
• Analytical skills
• Interpersonal skills
• Good communication skills
• Project management

Attributes    

• Engages in crucial conversations
• Facilitates change and innovation
• Implements and aligns to vision
• Delivers value
• Values team diversity
• Role models’ behaviours and values
• Assertiveness
• Team player
• Self-motivation
• Customer-centric

Deadline:16th March,2026