South African Tourism markets South Africa's scenic beauty, diverse wildlife, kaleidoscope of cultures and heritages, the great outdoors, sport and adventure opportunities, eco-tourism and conference facilities.
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Undertake daily pre-screening of all properties submitted by Grading Assessors prior to submitting them for consideration by the Monthly Approvals Exco Meeting.
Prepare and present all assessments submitted monthly at the Monthly Property Approvals Executive Committee Meeting.
Conduct audits on assessments done and selected by the Monthly Property Approvals Executive Committee Meeting.
Resolve any queries received from both Assessors and establishment owners on the ground, swiftly and effectively.
Monitor and report on the performance of the Grading Assessors.
Build and maintain effective relations with the Provincial Tourism Authorities
Represent the TGCSA in all relevant forums to ensure the organization’s continued presence in the industry.
Assist the respective Provinces to achieve their Tourism Growth Strategy objectives relating to quality assessments.
QUALIFICATIONS AND EXPERIENCE:
Bachelor Degree or 3-year Diploma in Hospitality, Tourism and/or Quality Assurance
Minimum of 5-7 years’ experience in Hospitality, Product/Business Development, Quality management and/or product knowledge
Computer literacy, intermediate to Advanced proficiency in applications such as the Internet, Email (Outlook), MS Word, MS PowerPoint and MS Excel
Proven and demonstrable knowledge of quality standards (e.g ISO) in tourism accommodation
Proficiency in English
Valid driver’s license
Proven experience working with all levels of employees and management
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