Specialist Solution Analyst at Absa Group Limited (Absa)

Job Summary

• Work as part of Commercial Loan Solution team within CIB Markets Technology to support different Business Areas on the Commercial Lending Service (ACBS) and supporting platforms, in relation to resolving issues identified as well as providing solution to with the expansion of the use of the exiting platforms to address business requirements.

Job Description

• The Commercial Loans team has embarked on a modernization project to replace the existing mainframe solutions. To date the CPF and IBD Agency businesses has migrated onto the new lending platform and RB Term Loans is in the process of migrating.
• The role has a strong business support aspect, and therefore require the ability to proactively gain knowledge of the business and the supporting technology platforms to be able to support the business with regard to incident resolution as well as providing solutions to address business requirements.

Key Accountabilities:

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Apply analytical techniques to elicit and validate business (product & service) needs
• Translate elicited needs and knowledge acquired into user story format to be used by Technology and vendor teams
• Participate in peer reviews & problem solving within and across the broader team
• Translate business requirements into detailed systems requirements. Detailed system requirements must include capabilities, interfaces and functionalities within and across technologies.
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration.
• Socialize and gain business approval for integrated requirements with key stakeholders
• Proactively learn & leverage knowledge on the organisations technical landscape, environment and broader architecture to systems requirements
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded Technology and Vendor teams throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements
• Effectively communicating insights and plans to cross-functional team members and management.
• Perform user acceptance testing.

Experience/Knowledge Required:

• Commercial Property Finance experience will be an advantage
• Experience with ACBS (Advanced Commercial Banking System) experience will be an advantage
• 4 - 5 years business and systems analysis experience
• Advanced Excel, Word, Visio, and PowerPoint skills
• Ability & aptitude for working in integrated multi disciplinary teams
• Strong communication and interpersonal skills
• Facilitation skills
• Fundamental analytical, conceptual thinking and problem solving skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Experience creating detailed reports with the ability to deliver at a high level of accuracy, business requirements, and presenting
• Stakeholder analysis
• Requirements engineering
• Processes modeling
• Understanding of networks, databases and other technology

Education

• Bachelor's Degree: Information Technology

End Date: July 31, 2025