Specialist Stakeholder and Advocacy (BU: Communication - Cape Town Office) at Auditor-General of South Africa

Strategic function:

• Provide support with the implementation of the balanced scorecard initiatives within the business unit (BU).

Product Management

Environmental scanning

• Perform an analysis of the monthly and quarterly environmental scanningbyABUstoelevatekeyinsight,opportunitiesorthreatsto the AGSA – across the accountability ecosystem.
• Conduct research on the key external stakeholders in parliament and government to understand their unique needs and challenges to develop and inform the strategy.
• Advise the BUs and other relevant AGSA structures of any significant roleplayer developments or issues identified in the context of the stakeholder environment to feed through to AGSA executives.
• Monitor and alert management of threats and opportunities from national or international trends in legislative, political, social and economic factors that may impact on the AGSA’s mandate.
• Facilitate clear and transparent communication between the organisation and its stakeholders/roleplayers in parliament, its committees and government. This includes managing communication channels, developing communication strategies, and ensuring that stakeholders receive timely and relevant information.
• Handle and resolve stakeholder issues. This involves identifying problems, coordinating with relevant teams, committees and ensuring that issues are addressed satisfactorily.
• Collect feedback from stakeholders and analyse it to identify trends and areas for improvement. This data-driven approach can help in making informed decisions and enhancing stakeholder satisfaction.
• Act as advocate for the AGSA insights and opportunities for engagement with stakeholders in Parliament, promoting the organisation’s interests and addressing misconceptions or concerns.

Provide support with general report or any other audit report

• Play a key role by providing insights and content for the quarterly report on influence as well as the annual report.
• Provide reports on Parliament committee insights and issues of interest.
• Collect relevant stakeholder information required for any AGSA reports.
• Facilitate the tabling and presenting of AGSA reports in relevant committees at convenient times.

Consolidate information on the following

• Track the utilisation of all AGSA reports by oversight mechanisms (e.g. committees of legislatures and municipal councils).
• Cooperate with and support to central AGSA BUs in relation to information required for other AGSA general / special reports, or to support the development and implementation of AGSA stakeholder interaction policies and procedures.

Management Information System analysis

• Gather, analyse and synthesise project information captured on information management systems and make relevant recommendations on behalf of the BU.
• Responsible for information system training to stakeholder

Stakeholder Management

• Facilitate the implementation of the influence policy and procedures.
• Stakeholder inductions and guidance to activate the accountability ecosystem.
• Facilitate content-creation sessions for provincial legislature and council capacitation sessions.
• Assist with guidance on specific stakeholder changes - e.g. dealing with disagreements, managing change to stakeholder liaison managers.
• Coordinate and consolidate information on activities to activate the accountability ecosystem in the legislative sector. Including reporting templates for specific information to besubmitted. This to be done in a coordinated and cost-effective way.
• Coordinate BU stakeholder interactions and key events, including liaison with respect to and reporting on stakeholder interactions.
• Engage with all relevant internal stakeholders to identify challenges or opportunities where action is lacking ro ensure that we activate all roleplayers in the accounatibility ecosystem strategically support international public accounts committees in strengthening the oversight competence.

People Management

• Manage own performance and work with other team members to achieve the BU goals.
• Provide support to the senior manager with regard to centre management and other BU tasks.

Financial Management and Operational Management

• Contribute to the compilation of centre budget and manage project expenditure related to functional area.
• Ensure compliance to AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.
• Provide input on BU budget re stakeholder management activities.

Formal Education

• Minimum qualification of a bachelor’s degree in public administration/ management or equivalent

Experience

• Minimum six years’ experience in the relevant field. Two years’ experience operating at a manager level will be an added advantage.
• Experience in stakeholder liaison and client relationship management
• Knowledge of relevant audit-related legislation
• Knowledge of legislation relating to constitutional stakeholder
• Knowledge of the of both executive and their key programmes
• Monitor expenditure against budget based on approved BU business plan.