Store Manager - Dial a Bed -Middleburg at TFG (The Foschini Group)

Job Description
Key Responsibilities:

• Take direct responsibility for the profitability of the store by ensuring the set targets  are met.
• Ensure staff are taught correct sales procedure and have a good knowledge of the  product.
• Maintain a high level of customer service.
• Assist customers and provide information.
• Ensure complaints from customers are resolved quickly.
• Inform staff of new lines and any changes to the prices
• Manage staff rosters.
• Coordinate and conduct stock takes.
• Keep and analyze records of sales figures and financial transactions, inclusive of  filing.
• Implement and oversee security procedures.
• Manage staff when necessary.

 Qualification and Experience:

• Matric
• 3 - 5 years’ experience in Furniture Retail environment, 2 of which must be in a  Managerial/Supervisory role
• Must have successfully proven sales track record no less than 6months
• Industrial Relations experience
• Planning, organizational and time management ability
• Good knowledge of Sales Techniques
• Computer literate

Skills:

• Good communication skills
• Good knowledge of Sales Techniques
• Good Leadership skills
• An excellent leader and business manager
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and 
• fulfilling the demands of our customers
• Figure and admin orientated
• Management Experience
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management
• Excellent MS Office Skills
• Excellent verbal and written skills
• Excellent people’s skills