Strategic Marketer & Client Relations Specialist at TWK Agri

Job Description

• TWK Agri has the following vacancy available: Strategic Marketer & Client Relations Specialist within the Financial Services division at Piet Retief, Mpumalanga.

Job Summary

• This role involves leading strategic marketing initiatives and elevate client engagement across our Financial Services division. This newly created role blends high-level marketing strategy with hands-on relationship management, offering a unique opportunity to shape the future of our brand and client experience.

Responsibilities and Duties

• Develop and implement marketing strategies for the Insurance Group and individual JR portfolios
• Design onboarding and engagement strategies for potential BEE brokers
• Lead multi-channel campaigns to promote insurance products and systems
• Drive lead generation and customer engagement across insurance sectors
• Manage social media marketing, content creation, and performance analytics
• Coordinate events, expos, sponsorships, and social functions
• Oversee website management and digital growth in collaboration with Corporate Marketing
• Prepare and manage the marketing budget and assess ROI
• Lead brand positioning, rebranding efforts, and document standardisation in collaboration with Corporate Marketing
• Ensure compliance with legal and regulatory marketing standards
• Analyse customer feedback and implement service improvements
• Support customer education through newsletters, guides, and webinars
• Manage Welverdiend Guesthouse and Pot & Plant operations
• Contribute to employee soft skills training and development
• Build and maintain stakeholder relationships

Qualifications and Skills

• Bachelor’s degree in Marketing, Communications, or a related field (Honours degree would be advantageous)
• 10+ years’ experience in strategic marketing and client relations
• Minimum 5 years in a senior management or leadership role
• Strong project management, analytical, and interpersonal skills
• Bilingual (Afrikaans & English) with excellent communication abilities
• Valid Driver’s License (Code 08)

Closing Date 30 September 2025