Student Enrolment Agent (East London/Durban) (Commission Only) at Datafin Recruitment

ENVIRONMENT:

• A dynamic Online Learning Platform seeks a highly self-driven & ambitious Student Enrolment Agent to engage with prospective students via varying communication channels, providing course information.
• You will help prospective students gain a solid understanding of program offerings and its benefits in order to help them select the most suitable course based on individual needs and career goals.
• You will also provide guidance through the enrolment process, ensuring a seamless and positive experience. Applicants must have Matric/Grade 12 or equivalent with 2-3 years Contact Centre Sales experience and be proficiency with MS Office Suite and CRM software. Please note this role is Commission-based ONLY.

DUTIES:

• Meet and exceed individual and team enrolment targets, by developing and working leads provided to you with the aim of driving applications and enrolment.
• Conversion Rate – Drive conversion by providing prospective students with valuable and useful product-related information to make an informed decision.
• Answer all product-related questions clearly, and professionally.
• Timeous accurate data entry and maintenance of database pipelines.
• Ensure enrolment processes and business rules and policies are always followed.
• Develop yourself by using the quality assurance assessment and student feedback to grow your skills and abilities. Use opportunities formal and informal to continuously develop yourself.

REQUIREMENTS:

• Minimum qualification of Matric or equivalent.
• Any other Sales-related courses would be advantageous.
• 2-3 Years Contact Centre Sales experience.
• Private Education-related experience advantageous.
• Proficiency in Microsoft Office Suite and CRM software.

ATTRIBUTES:

• Team player.
• Ability to work independently and be self-organised.
• Goal driven with self-confidence to drive own performance.
• Effective verbal and written communication.