Student Records Officer (2854) at Nelson Mandela University

CORE PURPOSE OF JOB

• The purpose of this post is to provide humanising student-centred and staff support. Through consultative engagaemnt the position will provide student records related services to solve problems, manage change, improve effeciency and ensure the effective and effecient execution of functions in the broader Academic Administration (AA) where required.

KEYPERFORMANCEAREAS

• Manage and oversee various registration related activities during registration.
• Effecient and effective execution and maintenance of various student records related queries and requests.
• Verifications of study records and qualifications.
• Provision of syllabi including requests recieved from foreign organisations and Professional Bodies Drafting various communications.

CORE COMPETENCIES

• Extensive knowledge  and understanding of university and academic administration rules, policies, procedures, systems and relevant Acts.
• Excellent knowledge and understanding of application procedures and processes for the verifictaion of qualifications and study records both locally and internationally.
• Excellent verbal and written communication skills.
• Strong ability to manage and perform different functions concurrently and the ability to work under stressful circumstances on a continuous basis.
• Strong ability to manage and work independently to build relationships in order to gain cooperation from staff, students, alumni and external stakeholders.
• Strong problem solving and analytical skills to independently resolve complex Student Records and Registration matters.

REQUIREMENTS

In order to be considered for appointment to this post, candidates must possess 

•  Grade 12
•  Atleast 3 years' relevant experience at a Higher Education institution in an academic administration environment
•  Shortlisted candidates may be required to avail themselves for psychometric testing which would inform the shortlisting and/or contibute towards the interview process.