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SAPRO is a global leader in audit, tax, and advisory services. For our clients: We provide specialized audit, tax & advisory professionals, custom trained when you need them. No longer be under-resourced for your busy seasons. Let us help you turn your busy seasons into easy seasons, so that you can: - Confidently go after new business - Retain your be...
About the job
The SAPRO experience; Building a new world together, one professional journey at a time.
At SAPRO we work with our people to co-create amazing international experiences. We pay special attention to where, when, and how you want to work as well as what opportunities are relevant to your long-term (personal & professional) goals.
If you want an incredible professional journey filled with adventure, world-class learning, generous pay, social responsibility involvement, and the chance to work with the best firms in the industry, then SAPRO is right for you!
About the job
To create career enhancing experiences for consultants by fostering an engaging and inspiring culture that represents SAPRO’s values and mission, to create positive client experiences by building and maintaining progressive business partnership with host firms, focused on exceeding the client’s expectations and to coach and develop accounting, audit, and tax consultants to reach their highest level of potential and performance.
Mandatory Qualifications:
Bachelor's degree in business management, HR, Accounting or other relevant area
Desirable Qualifications:
Bachelor of Commerce, BA/BS in Human Resources, Business, Psychology, or related field OR
CA(SA) field with prior international experience preferred
Minimum Experience:
4+ years of progressive work experience
Mandatory Experience:
Individual coaching/mentoring experience
Prior international experience preferred
Key Performance Areas
Strategy Management & Support
Act as a representative of SAPRO by maintaining positive and professional working relationships with both consultants and host companies
Create a vision for, and plan of, an exceptional client and consultant experience
Success Management
Create a vision and plan for executing an exceptional candidate experience
Provide individualized feedback to consultants to ensure their operational and leadership success
Host virtual peer and individualized coaching sessions for your assigned consultant group
Create an open and transparent environment where consultants feel comfortable to share and accept feedback
Create action plans to address opportunities for performance to improve and ensure consultants make required improvements
Act as a representative of SAPRO by maintaining positive and professional working relationships with both consultants and host companies
Take part in internal team meetings and provide feedback on how things are going in the field
Attend to ad hoc tasks related to success management i.e. champion a section within a success, follow up on consultant requests, resolve consultants queries and escalate where applicable
Participate in Success internal meetings
Operational Effectiveness
Takes initiative to improve internal SAPRO processes
Juggles multiple tasks at one time and prioritizes appropriately
Manages schedule effectively in order to meet the needs of consultants and clients
Maintains a high level of attention to detail
Readily learns, adopts, and utilizes technology
Completes work in a timely manner, with appropriate sense of urgency
Consistently uses multiple organizational resources to develop others
Manage all success related data and reports to ensure that appropriate business metrics are met and communicated so that proper business decisions can be made.
Talent Management
Delegate Success Associate duties
Coach and develop consultants to reach their highest level of potential and performance
Review consultants performance metrics and behaviors, identifying strengths and opportunities, and offering resources to increase effective performance over the course of the assignment
Manage consultants performance improvement process - either informally or formally following guidelines and advice provided by the human resources
Drives team engagement by creating a positive working environment, give others appropriate latitude to get work done, invites input from others, make the team feel their contributions are visible and valuable and create a strong culture of openness and transparency
Technical Skills:
Proficient in Microsoft Office
Prior knowledge of Otter and Hubspot/CRM program (advantageous)
If you are ready for a real adventure, apply now and have The SAPRO Experience!
“POPIA DISCLAIMER:
Sapro (Pty) Ltd is committed to adherence and compliance with the South-African Protection Of Personal Information Act. You hereby declare and confirm that you, as the person/entity/body/individual/company who is providing information hereby irrevocably agrees and understands that any/all information supplied/provided/given to Sapro (Pty) Ltd is through your/their consent and is done so in accordance with the conditions and terms of the POPIA compliance regulations.
SHOULD YOU NOT AGREE TO THE TERMS AND CONDITIONS AS SET OUT IN THIS AGREEMENT AND CONSENT DECLARATION YOU MUST NOTIFY SAPRO (PTY) LTD IMMEDIATELY, FAILING WHICH IT WILL BE DEEMED THAT YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS AND THUS AUTHORISE SAPRO (PTY) LTD TO PERFORM EMPLOYMENT SERVICES AND/OR EMPLOYMENT PROSPECTING ON YOUR BEHALF”
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