Supply & Demand Manager - Africa at The Heineken Company

Purpose

The purpose of the Demand Planning Manager is to ensure that an accurate demand and supply signal exists for HBI Exports, this will ensure the best customer service at the most cost-effective way. Collaboration with cross-functional teams, including Sales, Marketing, Operations, and Supply Chain, to gather relevant data and insights to enhance demand forecasts.

Key Responsibilities

• Effective demand forecasting
• Scrutinize historical sales data, market trends, and customer insights to develop accurate demand forecasts. Identify potential risks and opportunities given the analysis conducted.
• Ensure monthly forecast submissions are received for key HBI distributors.
• Ensure forecast uploads are submitted & uploaded timeously & accurately.
• Drive demand planning social systems & ensure adherence to the process.
• Constantly check and assess demand planning performance metrics & identify areas for improvement and where corrective actions can be taken.
• Handle demand planning process improvements, through statistical forecasting to enhance forecasting accuracy.
• Provide regular reports and updates, highlighting key insights, trends, and recommendations for improvement.
• Liaise closely with HB central demand planning teams on forecasting approaches & social systems. 
• Develop and implement demand planning policies and processes to drive accurate forecasting.'

Supply planning support by

• Weekly review & report on sales plans vs actual vs open orders to track demand variations.
• Reviewing stock availability at production plants vs demand & highlighting key risks/opportunities
• Support in the roll out & management of DRP tools or similar.
• Ensure bottle stock levels remain within required targets & drive risk inventory mitigation plans.

Responsible for establishing and maintaining the reputation and credibility of the business with key stakeholders

• Meeting customer and business needs and requirements
• Effective cross-functional networking
• Up to date about industry trends, market dynamics, and latest technologies in demand planning and incorporate them into HBI’s strategies and processes.

Innovation & Improvement Results

• Innovation and business improvement in support of operational and segment goals
• Lead and pro-actively coach team around sustainability performance. Personal Development and Teamwork.

Requirements

• Bachelor’s degree in Industrial Engineering/ Logistics/ Supply chain or related field.
• 5+ years minimum experience in sales & operational planning, strong mathematical & statistical knowledge & excellent communication skills
• Strong mathematical and statistical knowledge
• A solid understanding of inventory management practices and procedures
• Strong analytical and problem-solving skills