Support Administrator ICT at The South African Weather Service (SAWS)

Key Performance Areas:

• Provide assistance to staff on technical computing issues
• Maintain user account details.
• Make regular updates of virus protection, software and operating systems.
• Troubleshoot any reported problems.
• Keeping the network up and running.
• Maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Create and maintain email accounts for staff on O365.
• Implement new projects as stated in the strategic plan of the institution.
• Install LTE on user laptops
• Provide support, via phone, to internal end users on variety of computer issues as related to both computer software and computer and related hardware.
• Install and maintain networks / LAN’s
• Install desktop computers and servers.
• Linking workstations to the servers of different Network Operating Systems
• Report faulty communication lines to Service Provider for repairs
• Install, configure and troubleshoot Internet connections
• Make hardware and software upgrade recommendations.

Required Minimum Qualification:

• National Diploma in Computer Science or Information Technology, Information system or equivalent qualification.
• B- Tech or Honours will be an advantage.
• Knowledge of UNIX or Linux
• Code EB or Code 08 (without endorsements)
• No International Travel Restrictions

Required Minimum Work Experience:

• 2 years’ experience in an IT environment, performing network Administration