Support Analyst at Praesignis

Job Purpose:

• We are looking for a proactive and analytical individual to join our client's team as a Support Analyst. This role is ideal for someone with strong data handling and reconciliation skills, SQL proficiency and a good understanding of business processes and basic finance knowledge. The successful candidate will also be responsible for supporting business-as-usual (BAU) operations, ensuring smooth day-to-day functioning of data and process-related activities within the Costing and Allocations area.  
• This is a hybrid work role, where the successful candidate will be required to be present in the office for a minimum of 2 days per week. This is a Contract role from 1 March to 30 November 2026. 

Key Responsibilities:

• Analyze and interpret data to support operational processes (including server security and vulnerability reports, daily and monthly operational reports).
• Develop and run SQL queries to extract and analyse data during operational processing.
• Perform regular data reconciliations to ensure accuracy and consistency across systems.
• Run daily BI reports.
• Document business/system processes as required to ensure maintenance of system and process documentation.
• Provide BAU support, including issue resolution, reporting, and stakeholder communication.
• Assist with creation of reports and dashboards using Microsoft Office tools (Excel, PowerPoint, Word).
• Collaborate with cross-functional teams to understand requirements and deliver data-driven solutions.
• Assist with functional testing where required to verify enhancements and changes to existing solutions.
• Assist with tracking of month-end and other operational deliverables.

Required Skills & Qualifications:
Strong analytical and problem-solving skills.

• Competency in SQL and data manipulation.
• Solid understanding of business processes.
• Experience with data reconciliation and validation.
• Competency in Microsoft Office Suite (especially Excel).
• Basic knowledge of finance and accounting principles.
• Excellent communication and documentation skills.
• Willingness to support BAU operations and respond to ad hoc requests.

Preferred Qualifications:

• Bachelor’s degree in Business, Finance, Information Systems, or a related field.
• Experience with data visualization tools is a plus.
• Familiarity with ERP or financial systems.