Support Resource Officer (Dispatcher) at ER24 June, 2026

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- Support Resource Officer (Dispatcher) at ER24
- View Jobs in Healthcare / Medical / View Jobs at ER24
Posted: Jun 26, 2026

Deadline: Jul 10, 2026
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Who we are ER24 Emergency Medical Services is the premier private emergency medical care provider in South Africa that has been providing a range of quality emergency response and pre-hospital care services since 2000. We operate from 49 bases throughout South Africa to provide realhelprealfast. Backed by a strong footprint in all major metropolitan areas an...

Support Resource Officer (Dispatcher)
- Job Type Full Time
- Qualification Matric
- Experience 1 - 3 years
- Location Gauteng
- Job Field Customer Care, Success and Service
MAIN PURPOSE OF JOB
- To assess and coordinate emergency vehicles or calls to ensure a timeous response to incidents logged on Computer Aided Dispatch (CAD).
- To assist in receiving , prioritise and log emergency and non-emergency telephone calls and to determine the appropriate level of EMS assistance needed to be Dispatched.
REQUIRED EDUCATION
- ESSENTIAL EDUCATION: Grade 12
- DESIRED EDUCATION: BAA/ Level 3 first aid Certification
REQUIRED EXPERIENCE
- ESSENTIAL MININUM EXPERIENCE: Contact Centre / Emergency Contact Centre exposure
- DESIRED EXPERIENCE: 1 – 3 years dispatching in an EMS contact centre
KEY RESPONSIBILITY AREAS
- Dispatch vehicles according to the CAD system
- Assist in receiving, prioritise, logging, and processing all calls and alerts received
- Provide basic contact centre administration
REQUIRED JOB SKILLS AND KNOWLEDGE
- Computer literate (Microsoft Office)
- Dispatching of vechicles
- Emergency Care
- Typing Skills
- English language (written and verbal)
- Geographical locations
- EMS environment
- Telephonic and email etiquette
Closing date: 30/06/2026
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Interested and qualified? Go to ER24 on careers.mediclinic.com to apply

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Support Resource Officer (Dispatcher) at ER24

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Support Resource Officer (Dispatcher) at ER24

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