Support Technician Internship (KZN) at Core Group February, 2025

- Support Technician Internship (KZN) at Core Group
- View Jobs in ICT / Telecommunication / View Jobs at Core Group
Posted: Feb 11, 2025

Deadline: Not specified
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We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in their industry, sometimes creating entire new categories. At ...
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Support Technician Internship (KZN)
- Job Type Full Time
- Qualification Matric
- Experience
- Location KwaZulu-Natal
- City Durban
- Job Field ICT / Computer , Internships / Volunteering
Minimum Requirements:
- Completed Matric
- Completed A+ N+ Qualification
- Basic knowledge of computer hardware and software
- Familiarity with common operating systems (e.g., Windows, macOS, Linux)
- Basic understanding of networking concepts and protocols
- Ability to troubleshoot and solve technical problems
- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Strong customer service orientation
- Familiarity with support ticketing systems
Responsibilities:
- Provide technical support to customers in-store and over the phone
- Troubleshoot and resolve issues with software
- Install and configure new hardware and software for customers
- Provide support to customers on how to use their Apple products
- Maintain accurate records of customer interactions and repairs
- Work closely with other members of the technical team to ensure the smooth operation of the store
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Interested and qualified? Go to Core Group on istore.simplify.hr to apply

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