Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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The Surveillance Off-Site Control Room utilizes the event control room whereby Surveillance Off-Site Control Room Officers escalate their findings into a Situational Control Room from where escalations are either dispatched or dismissed in the Surveillance Control Room.
QUALIFICATIONS AND ATTRIBUTES:
Compulsory:
Grade 12
PC Literate
PSIRA Grade “C”
No criminal records
Surveillance (CCTV) industry specific knowledge.
Surveillance monitoring fundamentals.
Surveillance monitoring platforms and methodology.
Minimum of 1 year Monitoring Centre experience in a similar position
Must be able to work independently and be self-motivated.
Must be able to work as part of a team.
Must have a strong sense for attention-to-detail.
Well-articulated with excellent writing skills
Reporting Skills
Need to be proactive and be able to handle pressure situations.
Be accountable for work to be done on their station.
Knowledge of all monitoring platforms used by FADT which include: Syntell, DSS (Dahua) Deep Alert, Vumacam Proof 360 (Isentry) and Proof Search will be an advantage.