SysOps Engineer / SRE - Altron Campus Woodmead Block C at Altron Bytes Systems Integration

Role Description:

The Intermediate SysOps Engineer is responsible for supporting, maintaining, and optimizing application and infrastructure, database, and middleware capabilities. Further responsible for securing environments and enable the development and operations of modules and solutions through continuous software updates. This role is also responsible for reviewing solution designs, understanding the impact on application and infrastructure, building, and implementing solutions through deployments. Enabling innovative cloud architecture, monitoring, maintaining, and supporting the operational environments. 

SysOps Strategy

• Work closely with the development squads and infrastructure team, platform engineering to craft a technical vision.
• Work with the various teams down/upstream to set to pragmatic goals to meet the technical vision.
• Help drive the technical strategy related to application software delivery.
• Assist squads to meet business goals.
• Encouraging and building automated processes wherever possible.
• Selecting and deploying appropriate CI/CD tools.

Key Responsibilities will include:

• Managing and ensuring smooth operations of complex hybrid cloud platforms solutions & application
• Experience provisioning, operating, and maintaining systems running on AWS EKS
• Explicit knowledge of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment
• Experience in setting up Cloud Monitoring using CloudWatch or any other tool
• Experience in managing containerized workloads and services tools like Kubernetes on AWS EKS
• Experience in modern Agile DevOps methodologies
• Experience with AWS DevOps practices GIT, Bitbucket, JIRA, Ansible, Docker, Terraform, Jenkins, CloudFormation.
• Knowledge of Load Balancers, Firewalls and network switching components
• Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project
• Strong knowledge of Linux, shell scripts, SQL, Configuration management and monitoring
• Hands-on experience with scripting (Bash, Python, and PowerShell)
• Configure the infrastructure to generate relevant metrics for uptime monitoring.
• Configure tools to ingest monitoring data, develop alert criterion.
• Monitor and fine-tune utilization of microservices resources.
• Measurement, optimization, and tuning of system performance and ensuring that systems will run reliably and are highly available in a 24/7 production environment.
• Support debug issues on EKS cloud platform.
• Implement services and infrastructure to support new systems 
• Diagnose and resolve problems, escalating and communicating issues where appropriate 
• Ensure network, infrastructure and application security vulnerabilities are identified and resolved through patching or other mitigations  
• Assist in the creation and maintenance of technical documentation and procedures  
• Adhere to defined change management procedures 
• Identify and recommend continual improvement measures 
• Provide 2nd and 3rd level investigations to all incidents logged to the team.
• Must be able to perform basic database queries.
• Provide end to end support for client application and website, including cloud platform support.
• Knowledge of monitoring and alerting tools like Kibana, Prometheus, OpsGenie

Core competence & Skills,

• AWS DevOps practices
• Agile DevOps methodologies
• Analytical and problem solving
• Verbal and writing skills
• Teamwork and collaboration
• Professionalism and strong work ethic
• Social Intelligence
• Cross-cultural Competency
• Oracle Database

Knowledge and Experience

• Cloud administration experience, with a preference for AWS SysOps/DevOps
• Experience in administration of web server stacks, web server config, load balancers, proxy servers, mail relays, etc  
• Experience in support of high availability systems including redundancy, failover and backup/restore.  
• Understanding of Virtual Network Configuration and Network Security, including firewalls, routing, VPN, VPC, WAF  
• Familiarity with the principles of software change management, quality assurance and information security management.  
• Excellent documentation, time management and communication skills
• Strong communication skills
• Ability to work with very little supervision and to work well in a team environment

The ideal candidate for this role will have:

• Min 2 years’ experience in a similar role
• Min 2 years’ relevant experience in application support, deploying and / or administering infrastructure solutions
• Min 1 years’ experience of current and emerging virtualization, infrastructure, cloud and containerization technologies such as AWS, Docker, Kubernetes, etc.
• Min 1 years’ experience in scripting(automation) and configuration management using tools such as Yaml, Rbac, Ansible, Salt etc.
• Min 1 years’ experience building, managing and supporting AWS-based solutions and AWS native technologies
• Knowledge and experience of Web services, SOAP and RESTful interfaces, and XML
• Strong understanding and working knowledge of IT management best practice frameworks, such as ITIL and COBIT
• Strong knowledge of automation frameworks and tools
• Strong knowledge and experience on AWS (Certification compulsory)
• Min 2 years’ experience in database technologies - RDBMS, e.g. MSSQL, PostGreSQL, Oracle, MySQL, etc
• Excellent problem-solving ability in complex environments

Qualification:

• B Tech degree or Postgraduate Diploma - Information Technology
• AWS Certified Cloud Practitioner or Solutions Architect - mandatory
• Linux Certification Admin - desirable