Old Mutual was established in Cape Town in 1845 as South Africa's first mutual life assurance society. Our purpose is to help our customers thrive by enabling them to achieve their lifetime financial goals, while investing their funds in ways that will create a positive future for them, their families, their communities and broader society.
Credit Guarantee Insurance Corporation of Africa Limited is looking for a passionate Systems Administrator who will help us protect our network and systems from cyber threats and assist with configuring and supporting laptops servers and desktop computers. Responsibility will include monitoring, analysing, and responding to security events and incidents and maintaining and implementing security tools and policies. In addition, you will be responsible for configuring, installing and supporting senior employees' laptop computers.
Responsibilities:
This role will install, manage, maintain and support Windows Laptops as well as Windows and Linux Servers, Microsoft Office, Anti-virus, Anti-Malware, peripheral devices such as printers and other end-user applications and clients.
In addition, you will collaborate with other IT staff and stakeholders to ensure compliance with security standards and best practices.
Set up, manage and review user accounts and permissions
Network
Active Directory
In-house developed end-user applications
Perform security assessments and audits of the network and systems
Identify and report security vulnerabilities and incidents
Guide end-users on hardware and software usage
Respond to user requests and queries via phone, email, or ticketing system
Implement and configure security solutions on end-user devices such as antivirus, encryption, etc.
Diagnose and resolve hardware and software issues on laptops and desktop computing equipment
Install, configure and update hardware and software according to Clientele's standards and policies.
Conduct security awareness and training programs for staff and users
Research and stay updated on the latest security trends and technologies
Maintain security policies and procedures
Maintain and update the IT inventory and documentation
Escalate complex or unresolved issues to the senior IT staff or external vendors
Qualifications and skills:
Bachelor's degree/diploma in computer science, information security, or related field (preferred)
Microsoft Qualification such as MCSE required
Certifications such as CompTIA Security+, CompTIA A+, CEH, CISSP, etc. is an advantage
Minimum of 3 years’ experience in IT Operations
Knowledge of security tools and techniques, such as penetration testing, vulnerability scanning, incident response, etc.
Knowledge of network and system administration, including Windows, Linux, and cloud platforms
Microsoft Windows Operating system and Linux
Active Directory
LAN / TCP/IP networking
Excellent communication, customer service and problem-solving skills
Attention to detail and accuracy
Ability to work independently and as part of a team
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