Systems Administrator at Property Practitioners Regulatory Authority

MINIMUM REQUIREMENTS

• National Diploma in Information Technology (NQF 6) or equivalent
• Minimum 3 years’ working experience in a similar environment
• Previous working experience in SAP Business One, Office 365, Microsoft Exchange
• Working knowledge of legislation affecting the organisation
• Customer Service orientation
• Analytical, task and deadline orientation

KEY RESPONSIBILITIES

• Maintenance of customer care support system
• Supports, tests and troubleshoots hardware and software problems
• Support SAP Business One, Office 365 and Microsoft Exchange
• Provide technical analysis and implement systems to meet the PPRA’s IT goals
• Provide administration of all projects related to functions in the unit
• Install new software releases and system upgrades, evaluate and install patches and resolve software-related problems
• Audit system software and licensing to ensure compliance
• Participate in disaster recovery incident handling when required
• Support and maintain end-user requirements, including troubleshooting, account maintenance and training