The group’s corporate centre includes many of the critical functions required by a large and complex financial services business. It represents custodianship and has ultimate accountability to external stakeholders such as shareholders and regulators.
These functions may sound boring at first glance – treasury, risk, compliance, governance, audit, fin...
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To interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem
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Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
Ensure system, process and efficiency improvements (including innovations)
Analyse system technical requirement
Conduct a system requirement risk assessment
Define, develop and document how business systems interface functionally
Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
Control expenditure and identify process improvements to contain and reduce costs
Develop, encourage and nurture collaborative relationships across area of specialisation
Display and encourage an appreciation of teamwork and inclusivity
Participate in planned activities that are appropriate for own development
Ensure development and continuous value add improvement to operational processes
Compile reports that track progress and guide business to make informed decisions
Manages risks in own area of responsibility
Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
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