Job Opportunities at FirstRand Corporate Centre

Job Description

• As a Systems Analyst Team Leader, you will guide and support the System Analyst to interpret business requirements and translate them into detailed system design specifications to develop innovative, flexible, and efficient solutions to business problems. This role involves leading a team of specialists to ensure high-quality system performance and alignment with organizational goals. By providing strong leadership and strategic vision, the Systems Analyst Team Leader plays a critical role in driving the successful development and implementation of technical solutions that align with FNB's objectives.

Are you someone that can

• Explore ways to constantly improve quality of existing services, processes, and systems in order to be more efficient
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries quickly and effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to validate business requirements
• Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts, infrastructure, production support, systems analyst (other areas of the business), etc.
• Define and document each function that the system is required to perform and the functional boundary of the system by defining and analysing the required interactions between the system and its environment in terms of interface and integration constraints to ensure that business needs/requirements are satisfied by the system requirements
• Comply, understand, and align to all steps within IT development and meet governance in terms of legislative and audit requirements.
• Analyse the integrity of the system requirements, perform -impact assessment on each requirement, document and maintain the set of system requirements together with the associated rationale, effort, decisions, dependencies, and assumptions.
• Manage traceability between the system requirements and derived artifacts including system models to the relevant detail and high-level test scenarios.
• Ensure adequate tests are performed or reviewed for all configuration and development tasks and ensure results are successful. Ensure testing yields an acceptable level of performance for the changes being delivered and the application is not adversely affected
• Manages system and scope changes for existing projects to manage scope change request
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Participate and contribute to a development culture where information regarding successes, issues, trends, and ideas are actively shared
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

Additional Requirements

• Minimum 5 years experience in a Senior System Analyst or Team Lead role.
• Previous experience working on large projects involving multiple development Teams.
• Working knowledge of the Camunda workflow engine.
• Experience in Disciplined Agile Delivery practises.

Deadline:22nd August,2025

go to method of application »

• To interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem

Are You Someone Who Can

• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Ensure system, process and efficiency improvements (including innovations)
• Analyse system technical requirement
• Conduct a system requirement risk assessment
• Define, develop and document how business systems interface functionally
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Control expenditure and identify process improvements to contain and reduce costs
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Display and encourage an appreciation of teamwork and inclusivity
• Participate in planned activities that are appropriate for own development
• Ensure development and continuous value add improvement to operational processes
• Compile reports that track progress and guide business to make informed decisions
• Manages risks in own area of responsibility
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards

Deadline:21st August,2025