Deputy Manager - RPA at WNS Global Services SA

Job Description

• This is a managerial role responsible to map, develop, drive automation initiatives across campaigns, including managing direct reports.

Technical Skills Required

 Programming Languages

• Proficiency in C#, .NET, Java, Python, or VBScript (depending on the RPA platform). 
• Ability to integrate automation with APIs and databases.

RPA Tools

• Hands-on experience with platforms like UiPath, Blue Prism, Automation Anywhere, Power Automate. 
• Knowledge of workflow design, BOT orchestration, and exception handling.

Software Development Practices 

• Understanding of SDLC (Software Development Life Cycle). 
• Familiarity with version control systems (Git, SVN). 
• Testing and debugging skills.

Business & Analytical Skills

• Process Mapping & Analysis 
• Ability to identify repetitive, rule-based tasks suitable for automation. 
• Strong documentation and workflow design skills.
• Problem-Solving & Critical Thinking 
• Translating business requirements into technical solutions. 
• Optimizing processes for efficiency and scalability.

Complementary Skills 

• Database Knowledge: SQL for querying and managing data. 
• Cloud & Integration: Familiarity with cloud platforms (Azure, AWS) and enterprise systems (SAP, Salesforce).
• Soft Skills: Communication, teamwork, and stakeholder management to align automation with business goals.

Qualifications

• Occupational Certificate: RPA Developer (NQF Level 5) 
• Bachelor’s degree or diploma in Computer Science, Information Technology, or Software Engineering is highly beneficial. 
• Strong foundation in algorithms, data structures, and system design.