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  • Posted: Mar 12, 2026
    Deadline: Mar 27, 2026
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  • We are a digital platform provider that is committed to helping our customers take full advantage of the latest technology to streamline operations and improve service delivery.
    Read more about this company

     

    Systems Analyst

    Responsibilities/Tasks:

    • Establish and maintain a trustful and engaged relationship with stakeholders through effective communication, expectation management and positive engagement.
    • Understand client needs and collaborate with internal and external teams, to deliver tailored and effective digital solutions.
    • Analyse problem statements to define scope and technical requirements to enhance current platforms to deliver expected customer experiences.
    • Define technical integration requirements to third party services.
    • Formulate technical requirements documentation for approval, prior to development commencing.
    • Collaborate with the user experience and interface designers to deliver the optimal interface taking cognizance of CX, UX and UI best practice principles.
    • Collaborate with the development team to ensure the delivery of the anticipated features.
    • Create test cases for each user role to ensure the individual engagements have been catered for correctly.
    • Test the solution developed to ensure it delivers the standard of quality and features expected.
    • Manage the user acceptance testing cycle to ensure possible defects are resolved timeously.
    • Provide post production support to define and manage implementation of any production fixes.
    • Provide system user guides and training, where applicable.
    • Review platform engagement reporting to identify any enhancements that may improve customer experience or system efficiency.
    • Gain and grow domain knowledge within the customers business context.

    Closing date: 27th of March 2026

    Minimum Requirements

    • Degree, diploma or relevant industry certification in computer science, information technology or related field.
    • Proven experience of at least 4 years, in development and/or analysis of systems, within the bespoke software development industry.
    • Experience in Microsoft development languages.
    • Proficient understanding of software development life cycle (SDLC).
    • Excellent communication and interpersonal skills.
    • Ability to manage multiple projects simultaneously.
    • Strong problem-solving and negotiation skills.
    • Proficient user of Microsoft Office applications.
    • Proficient in software design, user interface and customer experience principles.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Interfront SOC Ltd. on interfront.mcidirecthire.com to apply

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