Systems Analyst - Salesforce at Capitec Bank

About The Role/Team

• Join a dynamic, multi-disciplinary team of business analysts, testers, developers, and fellow systems analysts who are passionate about building scalable systems and delivering meaningful business impact. Reporting directly to the Software Development Manager, you’ll be part of a collaborative environment that supports critical business operations, with a strong emphasis on client transaction management, compliance, and infrastructure support.  
• This is a hybrid systems analyst role that blends technical expertise with strong stakeholder engagement. You’ll play a key part in supporting the transition to Salesforce while also managing AWS infrastructure, SQL servers, and supporting core client transaction and compliance processes. 
• You’ll work across multiple technical environments and teams, acting as the link between business needs and technical solutions. 

What We Are Looking For
Minimum:  

• Possess over 4 + years of professional experience working as a Salesforce Developer. 

Ideal: 

• 4+ years’ experience in complex environments such as in systems design and analysis, software development, systems engineering or similar. 
• Deep experience of the functional area and/or experience of multiple functional areas. 
• Experience working collaboratively with cross functional and technical teams. 
• Experience in technical leadership of team members, including quality assurance, coaching, mentoring and leading a project 
• Experience of technologies relevant to the functional area. 
• Strong working knowledge of SQL, including query troubleshooting. 
• Experience with AWS environments, including EC2, Lambda, and RDS. 
• Strong analytical and problem-solving skills. 
• Excellent stakeholder engagement and communication skills. 
• Comfortable navigating multiple technical environments and systems. 

What You’ll Be Doing

• Working on a key internal Salesforce project - designing, building, and supporting scalable solutions. 
• Troubleshooting SQL queries and supporting SQL server environments. 
• Supporting and maintaining AWS infrastructure including EC2 instances, Lambda functions, and RDS databases. 
• Managing client transaction systems and compliance monitoring processes. 
• Collaborating with cross-functional teams including developers, testers, and BAs to gather requirements and support project execution. 
• Providing after-hours technical support on a bi-weekly basis. 

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology