Systems Engineer-Identity Management at ADvTECH

Systems & Applications Design and Implementation

• Designs, and implements Systems and Applications changes 
• Evaluate new technologies and assess their suitability and cost implications  
• Designs, manages and maintains various environments for Systems and Applications 
• Ensures adherence to quality assurance steps for systems changes and deployments 
• Ensures conformance with SDLC and takes responsibility for the deployments of applications & systems changes to operations. Liaises with various teams to ensure handover procedures to operations are followed 
• Ensures maintaining applications & systems architectural standards 
• Ensures adherence to release management procedures 
• Ensures sufficient capacity planning for applications & systems by liaising with Infrastructure teams to commission resources  
• Ensures systems configuration changes are handled without adversely affecting operations 
• Systems testing, test planning reporting and Analysis. 
• Application testing, test planning reporting and Analysis. 
• Provide detailed technical documentation, diagrams and hand guides on all systems and applications. 
• Provide detailed troubleshooting and how-to guides on all systems and applications. 
• Provide Logic changes and flow optimizations to ensure continuity and application performance

System & Application Troubleshooting

• Performs risk assessment for systems and applications 
• Creates and reports on procedures for the upkeep of  applications/systems/integrations for the optimal operating standard in line with agreed SLAs(Uptime) to facilitate the successful execution of business transactions 
• Designs and optimises stable performance environments for the business applications and flows, Report and suggest changes to ensure adequate performance and stability. 
• Identifies and resolves applications and systems technical problems, Create and analyse metrics to identify system issues ensuring proactive technical maintenance.  
• Troubleshoots and assists with the resolution of Major Incidents. Complies with maximum Incident Response procedures.  
• Test systems to highlight and mitigate system issues ensuring uptime. 
• Creates and documents procedures for the performance analysis on systems to ensure systems maintain acceptable performance levels. 
• Analyse systems errors detected, create mediation framework to ensure recurrence is avoided. 

Identities System Management and automations

• Monitors system performance and troubleshoots issues to ensure the smooth running identity management (FIM/MIM) 
• Designs and optimizes processes to ensure system uptime and integrity 
• Designs new process flows and communicates enhancements to business 
• Participates in backups and disaster recovery plans to ensure business continuity in case of a system failure or outage. 
• Assists System Team lead with Identity management and reports on system performance and strategies 
• Ensure the operations of Microsoft Orchestrator are optimized 
• Ensure automation jobs and system integrity are achieved and adhered to. 
• Ensure Security standards in practice and ensure server runtime environment is secured and managed. 

Project Participation

• Participates in various IT projects intended to continually improve/upgrade the systems and applications. 
• Assists with the planning for IT and systems projects to ensure optimal delivery and minimal disruption and or downtime. 
• Liaises with other teams and team members within AIT to ensure the delivery of- projects on time and within the parameters of best practice set out by AIT and governance. 
• Participates in change control and other project-based governance forums to ensure AIT standards are followed and adhered to. 
• Compiles project reports to respective stakeholders outlining the status of tasks in a project and report on these in monthly reports 

Continuous Improvement

• Proactively researches and locates necessary tools and processes to identify and avert systems and applications service depletion. Ensures continuous optimization of systems/ application performance 
• Ensures continuous optimization of systems performance. 
• Makes increased contributions by broadening individual skills 
• Facilitates the implementation of new or enhanced processes 
• Stays up to date with the latest trends and technologies in system administration and recommends changes and improvements to existing infrastructure 

Education

• Certificate / Diploma in IT 
• MCSE