ADvTECH leads the private sector in the fields of education and resourcing, contributing meaningfully towards the sustainable development of human capacity in South Africa through the provision of education, training, skills development and career placement services. Our purpose is to ignite a life-long passion for continuous learning and personal career dev...
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Duties
- Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
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Duties:
- Responsible for performing miscellaneous tasks as and when required;
- General gardening and maintenance of ground staff;
- General handy-man skills.
Competencies required:
- Excellent eye sight;
- Punctual at all times;
- Must be helpful, energetic, responsible and reliable;
- Must be prepared to work overtime;
- Able to communicate with students and staff;
- Enthusiastic and trustworthy;
- Able to work in a team.
Qualifications:
- Minimum requirements are a Grade 12 or Trade.
- Must be fluent in English
Experience:
- Minimum of 2 years’ relevant experience in the same or similar type of environment
- Electrical knowledge
- Start Date: 1 October 2024
go to method of application »
Duties
- Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
go to method of application »
Key Purpose Statement
- To plan, implement and assess appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfill their academic potential and prepare them for life.
- To build and maintain meaningful relationships with students, parents and peers to foster positive interaction and promote student retention.
- To create and maintain a learning environment and culture that embraces future focused education and one in which students are motivated, inspired and challenged. Uses a range of relevant and recognized approaches to maximize the personal, physical and psycho-social development of every student allowing them to experience a personalized learning journey.
- To demonstrate strength of character, integrity and professionalism at all times. To communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way.
- As a life long learner to continually undertake personal inquiry, reflection and action to inform their practice and understanding of teaching and learning and remain abreast of trends in global education to ensure the provision of a locally and global education.
- To develop and encourage agency to empower students.
- To create opportunities inside and outside the classroom to allow students to master future focused skills.
Principal Accountabilities
Academic Delivery (40%)
- Keeps abreast of future focussed educational trends, academics intentionally incorporating them into teaching and learning practices aligned with Crawford Pillars.
- Implements the school curriculum and other teaching strategies in planning for challenging, engaging, inspiring, relevant, and differentiated learning locally and globally.
- Plans, prepares, and delivers lesson to meet the needs of individuals or groups of students to enable them to progress incrementally as part of personalised learning journey.
- Enriches teaching and learning by including frequent use of technology and additional learning resources as well as engaging and stimulating teaching practices.
- Sets tasks which challenge students, are time appropriate and sustain high levels of interest.
- Prepares and/or ensures classrooms are appropriately set up in accordance with lesson plans and 21ST Century learning practices aligned with future focused skills.
- Ensures the effective and efficient deployment of classroom technology to enhance the teaching and learning taking place. Enriches the curriculum and teaching programme by making lessons more exciting through the usage of exciting and stimulating teaching practices and appropriate learning aids including technology.
- Identifies relevant enrichment and extension opportunities to support set curriculum content and creatively deliver it.
- Provides meaningful opportunities to develop skills to support content and application in relation to mindfulness and critical thinking and discernment.
- Collaborates, plans, liaises, and reflects with different members of the learning community as well as other teachers in the grade.
- Provides academic support to individuals or small groups of students as identified through ongoing formative and summative assessments. This support should be available to students until 16h00 or before school.
- Shows an ongoing commitment to “lifelong learning” and remains informed on current strategies, relevant practice, and appropriate pedagogical approaches, and is readily available to attend appropriate development/training.
Academic Assessment and Reporting (20%)
- Assesses and records students' progress continuously and systematically and keeps records up to date in mark book/personal file, STASY, forming an in depth knowledge of each student in the class.
- Meets academic standards as defined by Central Academics and Crawford International Academic strategy
- Assesses and monitors student performance and progress, using data driven decision making and defines next steps in the personalised learning journey. Integrates this information into future planning
- Undertakes, teaching and learning assessment of students as required by Academics Department as well as Crawford International assessment expectations.
- Provides feedback and reports for parents, Principals and/or Academics Department throughout the year (STASY, Inquiry Units, Other)
- Participates in the moderation and standardisation process, of formal assessments. Participate in team marking, clusters and IEB moderation as required.
Student Behaviour Management (15%)
- Manages student behaviour in the classroom by establishing rules, essential agreements, and procedures as expected behaviours.
- Maintains good philosophy of Crawfordology to guide expectations of behaviour.
- Promotes personal, social, physical, and emotional well-being of individual students, groups of students, through mentorship program.
- Provides guidance and advice to students and parents.
- Identifies students who may have barriers to learning and inform the appropriate people to initiate the next steps to support individual progress.
School Brand Ambassadorship (15%)
- Knows and demonstrates the Crawford International mission statement and embracing Crawford International DNA.
- Acts as a role model with regard to work ethic, attitude and professionalism, Embracing the Crawford DNA
- Assists with additional offerings, duties and extra murals, assemblies and other events taking place across Crawford International. Attends and supports a range of school activities and events.
- Promotes the good reputation of the school and Brand both internally and externally and is readily available to market the school at Open Days, exhibitions etc.
- Contributes to the professional development of new teachers and student teachers/ interns as required.
- Submits articles for newsletters or School magazine/ yearbook, social media or other as requested.
- Monitors student multiform and maintains agreed expectations with respect to the Crawford International code of conduct.
- Collaborate and Contributes to the Crawford International brand through active participation in activities and meetings to elevate the Crawford International division and strategy.
Administration (10%)
- Assists with plans for excursions by obtaining all the relevant approvals and liaises with service providers, where required.
- Keeps and maintains the Crawford International learning space as dynamic learning environment.
- Where applicable, conduct inventory activities of consumables and equipment to monitor usage and ensure availability as required. Repair and replacement
- Advises Principal and management team if substitution is required and assists with substitution as requested.
- Follows the annual and termly plans and advises if adjustments are required.
- Adhere to all processes and procedures pertaining to the efficient and effective operation of the school policies
Competencies
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and with professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- The incumbent must present themselves professionally and in alignment with the brand message.
- Professional time management is a minimum requirement of the role.
- Demonstrated evidence of the ability to think critically and problem solve appropriately.
It is expected that if Educators are interested in growing their management and leadership competence, they will become proficient in the following competencies:
- Commercial Aptitude - Understanding the bigger picture and all the facets incorporated into leading a school.
- Strategic Thinking - Ability to create strategic plans that sets the school up for a sustainable future.
- Execution - Understanding how to translate strategic plans into day-to-day executable activities.
- Customer Orientation - Patience and understanding of what parents and students want and need, and how best to facilitate these.
- Collaborative Relationships - Respect for peers and the ability to build collaborative partnerships with other senior leaders, vendors, suppliers and customers.
- Decision Making - Ability to make data-rich, informed decisions, and proactively taking advantage of opportunities as they arise.
- Capability Building - Ability to coach and provide feedback and guidance. The ability to actively develop others and have difficult conversations as needed.
- Performance Leadership - Unites people behind a strong vision and leads the team in executing on goals and achieving stretch objectives.
- Interpersonal Effectiveness - Aware of how their actions impact others’. Ability to influence others and build relationships.
Qualification
- Bachelor’s degree (NQF 7) and PGCE/HDE or B.Education [FET/GET] with specialization in the subjects to be taught at the correct level
- Valid SACE certificate
- Police Clearance
Minimum Experience
- 3-5 years Teaching Experience.
- 3-5 years Subject Specialization
Desired Experience
- Familiarity with IB curriculum and enquiry-based approach to teaching and learning
- IEB teaching experience and matric marking
- First Aid
go to method of application »
Key Purpose Statement
- To plan, implement and assess appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfill their academic potential and prepare them for life.
- To build and maintain meaningful relationships with students, parents and peers to foster positive interaction and promote student retention.
- To create and maintain a learning environment and culture that embraces future focused education and one in which students are motivated, inspired and challenged. Uses a range of relevant and recognized approaches to maximize the personal, physical and psycho-social development of every student allowing them to experience a personalized learning journey.
- To demonstrate strength of character, integrity and professionalism at all times. To communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way.
- As a life long learner to continually undertake personal inquiry, reflection and action to inform their practice and understanding of teaching and learning and remain abreast of trends in global education to ensure the provision of a locally and global education.
- To develop and encourage agency to empower students.
- To create opportunities inside and outside the classroom to allow students to master future focused skills.
Principal Accountabilities
Academic Delivery (40%)
- Keeps abreast of future focussed educational trends, academics intentionally incorporating them into teaching and learning practices aligned with Crawford Pillars.
- Implements the school curriculum and other teaching strategies in planning for challenging, engaging, inspiring, relevant, and differentiated learning locally and globally.
- Plans, prepares, and delivers lesson to meet the needs of individuals or groups of students to enable them to progress incrementally as part of personalised learning journey.
- Enriches teaching and learning by including frequent use of technology and additional learning resources as well as engaging and stimulating teaching practices.
- Sets tasks which challenge students, are time appropriate and sustain high levels of interest.
- Prepares and/or ensures classrooms are appropriately set up in accordance with lesson plans and 21ST Century learning practices aligned with future focused skills.
- Ensures the effective and efficient deployment of classroom technology to enhance the teaching and learning taking place. Enriches the curriculum and teaching programme by making lessons more exciting through the usage of exciting and stimulating teaching practices and appropriate learning aids including technology.
- Identifies relevant enrichment and extension opportunities to support set curriculum content and creatively deliver it.
- Provides meaningful opportunities to develop skills to support content and application in relation to mindfulness and critical thinking and discernment.
- Collaborates, plans, liaises, and reflects with different members of the learning community as well as other teachers in the grade.
- Provides academic support to individuals or small groups of students as identified through ongoing formative and summative assessments. This support should be available to students until 16h00 or before school.
- Shows an ongoing commitment to “lifelong learning” and remains informed on current strategies, relevant practice, and appropriate pedagogical approaches, and is readily available to attend appropriate development/training.
Academic Assessment and Reporting (20%)
- Assesses and records students' progress continuously and systematically and keeps records up to date in mark book/personal file, STASY, forming an in depth knowledge of each student in the class.
- Meets academic standards as defined by Central Academics and Crawford International Academic strategy
- Assesses and monitors student performance and progress, using data driven decision making and defines next steps in the personalised learning journey. Integrates this information into future planning
- Undertakes, teaching and learning assessment of students as required by Academics Department as well as Crawford International assessment expectations.
- Provides feedback and reports for parents, Principals and/or Academics Department throughout the year (STASY, Inquiry Units, Other)
- Participates in the moderation and standardisation process, of formal assessments. Participate in team marking, clusters and IEB moderation as required.
Student Behaviour Management (15%)
- Manages student behaviour in the classroom by establishing rules, essential agreements, and procedures as expected behaviours.
- Maintains good philosophy of Crawfordology to guide expectations of behaviour.
- Promotes personal, social, physical, and emotional well-being of individual students, groups of students, through mentorship program.
- Provides guidance and advice to students and parents.
- Identifies students who may have barriers to learning and inform the appropriate people to initiate the next steps to support individual progress.
School Brand Ambassadorship (15%)
- Knows and demonstrates the Crawford International mission statement and embracing Crawford International DNA.
- Acts as a role model with regard to work ethic, attitude and professionalism, Embracing the Crawford DNA
- Assists with additional offerings, duties and extra murals, assemblies and other events taking place across Crawford International. Attends and supports a range of school activities and events.
- Promotes the good reputation of the school and Brand both internally and externally and is readily available to market the school at Open Days, exhibitions etc.
- Contributes to the professional development of new teachers and student teachers/ interns as required.
- Submits articles for newsletters or School magazine/ yearbook, social media or other as requested.
- Monitors student multiform and maintains agreed expectations with respect to the Crawford International code of conduct.
- Collaborate and Contributes to the Crawford International brand through active participation in activities and meetings to elevate the Crawford International division and strategy.
Administration (10%)
- Assists with plans for excursions by obtaining all the relevant approvals and liaises with service providers, where required.
- Keeps and maintains the Crawford International learning space as dynamic learning environment.
- Where applicable, conduct inventory activities of consumables and equipment to monitor usage and ensure availability as required. Repair and replacement
- Advises Principal and management team if substitution is required and assists with substitution as requested.
- Follows the annual and termly plans and advises if adjustments are required.
- Adhere to all processes and procedures pertaining to the efficient and effective operation of the school policies
Competencies
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and with professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- The incumbent must present themselves professionally and in alignment with the brand message.
- Professional time management is a minimum requirement of the role.
- Demonstrated evidence of the ability to think critically and problem solve appropriately.
It is expected that if Educators are interested in growing their management and leadership competence, they will become proficient in the following competencies:
- Commercial Aptitude - Understanding the bigger picture and all the facets incorporated into leading a school.
- Strategic Thinking - Ability to create strategic plans that sets the school up for a sustainable future.
- Execution - Understanding how to translate strategic plans into day-to-day executable activities.
- Customer Orientation - Patience and understanding of what parents and students want and need, and how best to facilitate these.
- Collaborative Relationships - Respect for peers and the ability to build collaborative partnerships with other senior leaders, vendors, suppliers and customers.
- Decision Making - Ability to make data-rich, informed decisions, and proactively taking advantage of opportunities as they arise.
- Capability Building - Ability to coach and provide feedback and guidance. The ability to actively develop others and have difficult conversations as needed.
- Performance Leadership - Unites people behind a strong vision and leads the team in executing on goals and achieving stretch objectives.
- Interpersonal Effectiveness - Aware of how their actions impact others’. Ability to influence others and build relationships.
Qualification
- Bachelor’s degree (NQF 7) and PGCE/HDE or B.Education [FET/GET] with specialization in the subjects to be taught at the correct level
- Valid SACE certificate
- Police Clearance
Minimum Experience
- 3-5 years Teaching Experience.
- 3-5 years Subject Specialization
Desired Experience
- Familiarity with IB curriculum and enquiry-based approach to teaching and learning
- IEB teaching experience and matric marking
- First Aid
go to method of application »
Overall purpose of the job:
- The Client Experience Officer will be tasked with maintaining current clients and keeping accurate correspondence records, meeting regularly with management, updating client details, engaging with our customers and improving customer touchpoints. The Client Experience Officer must be able to understand customer needs and develop ways to fulfil them. Their dedication to the needs of our clients will encourage client loyalty and enhance our organisation’s growth through positive client-to-business engagement.
Responsibilities Include:
Administration
- Resolving phone, walk-in, mail and email customer inquiries
- Processing and logging incoming calls into the CRM system
- Reporting on STASY data and verifying information is correct
- Ensure data integrity
- Assist the admission consultant to update the marketing information in STASY (leads and school tours)
- SharePoint: Update weekly leavers report and reasons
- Manage Manco reports to include all leaver information and reasons and required data
- Reporting of marketing-related information, based on reports retrieved from STASY and information recorded manually
- Retrieve required information for Admission consultant and Brand Marketing Manager to conduct and implement CRM campaigns
- Updating customer information on STASY
- Maintaining confidentiality of information
- Weekly check ins with CXO Team lead
- Weekly check ins with full brand Marketing team
- Ad hoc checks on sibling links in STASY. Contact GSS should siblings require linking
- Ensure new joiners accounts are set up in STASY and associated administrative apps by the 14th of each month
- Check quality of personal information (personal details + sibling info + payment plan.) by the 19th of each month
Retention/ Leavers
- CRM campaigns to improve retention across all campuses
- Drive insight from data to grow retention
- Monitor retention stats against threshold (controllable and uncontrollable)
- Maintain high levels of customer engagement. Develop action plans based on the voice of the customer in order to drive retention
- Maintain and monitor roll over stats and management between grades and phases at year end
- Check that all student leavers are de-activated in STASY
- Record accurate and comprehensive leaver reasons, movement during the year
- Record and maintain up to date approval of notice period
- Ascertain ‘At risk’ students and encourage Stay interviews
- Manage exit interviews (if agreed to with Principal)
Customer Service/ Client Experience
- From receiving the SD, engage with the new parent and students
- Ensure 24-hour turnaround time with customer queries and inquiries
- Making courtesy calls to clients and managing at risk list. Maintain accurate data on templates received
- Assist with parent enquiries
- Identifying customer needs
- Forwarding and escalating inquiries to relevant individuals and departments
- Providing outstanding customer service
- Analysing customer touchpoints and identifying gaps in the process. Establish ways to improve and maintain the overall brand experience
- Custodian of the CI of the brand. Ensure school facilities comply with brand visual identity
- Drive customer satisfaction surveys and benchmarking against industry standards
- Handle client issues throughout the client life cycle in a timely and accurate fashion
- Ensure quality and consistency of service to customers. Ensuring all employees understand the type of experience the company strives to provide for customers
- Managing client relationships to build a reputation for excellent service and generate repeat business
- Attend to functions such as coffee mornings to build relationship with customers and Management
- Maintain complete and accurate customer correspondence data
- Drive customer satisfaction surveys and benchmark against industry standards
- Focus on improvement on NPS ratings
- KPI’s will include but not limited to customer satisfaction levels on each of the customer point
Leads/ Tours
- Assist the admissions consultant where necessary with loading of leads, applications and follow ups
- Assist with school tours, assessments and Meet and Greet when AC is not on site
- Assist sales team in business acquisitions and planning
Re-Registration
- Assist the Brand to drive and guide the existing clients to re-register by confirming all their details and signing the terms and conditions on STASY
- New students registration process. Ensuring parents complete process of selecting plans
- Ensure a 100% response rate from the clients to re-registration request and that the status of the re-registration is updates accordingly in STASY
- Assist with the management of client registrations
Communication & PR
- Assist with sending school communication in STASY, apps and emails
- Work with the marketing and communications department in establishing and overseeing the implementation of communication strategies
- Drive communication strategies against brand campaigns (e.g. Re-Registration)
- Audit of all customer touch points of the school (Newsletter, D6, Whatsapp messages, principal greeting, communications to parents etc)
- Matric Press packs management and Matric results release to public
Events
- Assist in planning and execution of material and events like open days, marketing collateral, coffee mornings, academic and sports days etc
- Additional focus on internal marketing events
Social Media
- Assist with social media, creating content and maintaining high quality and engaging platforms
- Maintain a close connection with platforms such as “I Love (location)” (e.g. I Love Fourways) for negative posts around schools, and be proactive in making contact if current customers
- Help plan content creation and drive collection and posting
- Quarterly audit of school website
- Additional focus on internal marketing for Social media
Competencies Include:
Skills:
- Understanding of social media platforms
- Good understanding of Public Relations
- Basic understanding of graphic design and web design and management
- Excellent Microsoft skills, Word, Excel and PowerPoint
Behavioural Attributes:
- Time management
- Advanced planning and organising
- Excellent interpersonal and relationship management
- Problem solving
- Research and negotiation skills
- Customer service
- Project management
- Analytical thinking
Qualification:
- Matric
- Computer literacy (MS Office) is essential.
- 3 year Diploma/ Bachelor degree (NQF Level 7) will be advantageous.
Experience:
- Minimum of 2 to 5 years’ experience in a similar position and environment.
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Systems & Applications Design and Implementation
- Designs, and implements Systems and Applications changes
- Evaluate new technologies and assess their suitability and cost implications
- Designs, manages and maintains various environments for Systems and Applications
- Ensures adherence to quality assurance steps for systems changes and deployments
- Ensures conformance with SDLC and takes responsibility for the deployments of applications & systems changes to operations. Liaises with various teams to ensure handover procedures to operations are followed
- Ensures maintaining applications & systems architectural standards
- Ensures adherence to release management procedures
- Ensures sufficient capacity planning for applications & systems by liaising with Infrastructure teams to commission resources
- Ensures systems configuration changes are handled without adversely affecting operations
- Systems testing, test planning reporting and Analysis.
- Application testing, test planning reporting and Analysis.
- Provide detailed technical documentation, diagrams and hand guides on all systems and applications.
- Provide detailed troubleshooting and how-to guides on all systems and applications.
- Provide Logic changes and flow optimizations to ensure continuity and application performance
System & Application Troubleshooting
- Performs risk assessment for systems and applications
- Creates and reports on procedures for the upkeep of applications/systems/integrations for the optimal operating standard in line with agreed SLAs(Uptime) to facilitate the successful execution of business transactions
- Designs and optimises stable performance environments for the business applications and flows, Report and suggest changes to ensure adequate performance and stability.
- Identifies and resolves applications and systems technical problems, Create and analyse metrics to identify system issues ensuring proactive technical maintenance.
- Troubleshoots and assists with the resolution of Major Incidents. Complies with maximum Incident Response procedures.
- Test systems to highlight and mitigate system issues ensuring uptime.
- Creates and documents procedures for the performance analysis on systems to ensure systems maintain acceptable performance levels.
- Analyse systems errors detected, create mediation framework to ensure recurrence is avoided.
Identities System Management and automations
- Monitors system performance and troubleshoots issues to ensure the smooth running identity management (FIM/MIM)
- Designs and optimizes processes to ensure system uptime and integrity
- Designs new process flows and communicates enhancements to business
- Participates in backups and disaster recovery plans to ensure business continuity in case of a system failure or outage.
- Assists System Team lead with Identity management and reports on system performance and strategies
- Ensure the operations of Microsoft Orchestrator are optimized
- Ensure automation jobs and system integrity are achieved and adhered to.
- Ensure Security standards in practice and ensure server runtime environment is secured and managed.
Project Participation
- Participates in various IT projects intended to continually improve/upgrade the systems and applications.
- Assists with the planning for IT and systems projects to ensure optimal delivery and minimal disruption and or downtime.
- Liaises with other teams and team members within AIT to ensure the delivery of- projects on time and within the parameters of best practice set out by AIT and governance.
- Participates in change control and other project-based governance forums to ensure AIT standards are followed and adhered to.
- Compiles project reports to respective stakeholders outlining the status of tasks in a project and report on these in monthly reports
Continuous Improvement
- Proactively researches and locates necessary tools and processes to identify and avert systems and applications service depletion. Ensures continuous optimization of systems/ application performance
- Ensures continuous optimization of systems performance.
- Makes increased contributions by broadening individual skills
- Facilitates the implementation of new or enhanced processes
- Stays up to date with the latest trends and technologies in system administration and recommends changes and improvements to existing infrastructure
Education
- Certificate / Diploma in IT
- MCSE
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Responsibilities:
Collections:
Output 1:
- Plan, organise, coordinate, and direct AR Controllers in the daily operations of various credit control activities including, but not limited to customer queries and /AR reconciliations.
- Assist in building the capabilities, tools, and skills within the team, driving high levels of individual accountability, engagement, empowerment, and development. This includes responsibility for providing support for controllers to be successful in their roles.
- Set work priorities; create work schedules and assist with monthly Debtors Trackers.
- Actively Manage team performance by allocating priorities and workloads to enable controllers to achieve and exceed individual and team goals and objectives.
- Develop positive, high performing and collaborative teams to ensure that services and requirements are being met or exceeded.
- Actively managing the talent and career paths of individuals within the team, including conducting performance and development reviews and succession planning with all direct reports.
- Proactively challenges current processes to identify opportunities to simplify and therefore enhance the current credit control framework.
- Proactively manage leave schedules for APS (Sick/Annual/Study leave).
Output 2:
- Analysis of all assigned aged debtors and actively works to reduce delinquency. Ensures prompt action is taken for non-payment or continued late payment.
- Approvals of Debtors refunds in line with current levels of authority.
- Attend collections meetings to ensure that SOPs are being followed and adhered to.
- Ensure that all terminated students have been handed over to prelegal for collections.
- Preparation of the consolidated Debtors Tracker.
- Quality Control check on Calls, Debtors Manager notes and Fresh Desk calls.
- Attend to legal queries escalated from the pre-legal teams.
- Ensure that monthly SMS and Email campaigns are timeously deployed.
Output 3:
- Build sustainable relationships and trust with all stakeholders including but not limited to Brand Finance and Principals through open and interactive communication.
- Handle account payer’s complaints, provide appropriate solutions and alternatives.
- Communicate with internal departments as required to maintain an accurate position on student’s accounts.
- Ensure all queries are resolved in line with the collections SOP.
Output 4:
- Ensure all internal and brand reporting is prepared and submitted timeously.
- Participation in ad-hoc system development and projects
Education Requirements:
- Grade 12.
- B-Tech Credit management / B.Com Accounting
Experience Required:
- 5 years as an Accounts Receivable Team Lead / Debtor’s Manager
Skills Required:
- Knowledge of accounting software.
- Advanced Excel
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Overall Purpose of the Job
- To perform accounting and clerical tasks related to the efficient processing of journals
Complete and accurate journal processing for all ADvTECH departments
Maintain checklist of all recurring journals to be processed monthly / bi annually / annually including
- Payroll related
- Revenue related
- AP accrual / AR related
- Assets / capex related
- Tax related
- Obtain all journal and supporting documentation
- Obtain all journal and supporting documentation for all ad hoc / corrections journal
- Process journal entries
Timely query resolution within 2-day period
- Clear queries allocated in Fresh service
- Address ad hoc queries from Brands
- Provide information required by internal and external auditors
Timely execution of ad-hoc projects
- Provide information required / execute tasks defined by Team lead as and when required for additional projects e.g. D365 migration
Education
- Grade 12 with a bookkeeping qualification
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Duties required:
- Responsible for overall finances at the school level.
- Provide support to the school executive head and staff within the financial space
- Maintain financial controls
- Billing - perform and review billing of school fees and other school related income
- CAPEX - maintain capex spend and oversee procuring capex activities
- Procurement - oversee the procurement at the school
- Accounts payable - address queries raised by group shared services
- Debtors - have oversight of the book and work with group shared service to maintain a healthy debtors book.
- Cashbook - ensure cash received is allocated correcting
- Payroll - review monthly payroll
- Reviews budget, monitors expenditure against actual POs daily, weekly and monthly and advises staff and Principal/s accordingly
- Prepares annual budget/s, ensure inclusion and planning for special campus events, tours and recoveries
- Prepares variance analysis for Principal and brand finance monthly
- Meets with walk -in parents to resolve billing and account queries
- Receives arrears/ outstanding debts and advises GSS accordingly
- Reconciles student billing, Manages and monitors repayment plans
- Monitors and controls purchases on Procurement card and reconciles these Monitors and reports on monthly charges eg rent, water, rates, electricity, photo copies etc
- General monthly activities
Competencies/Skills/Requirements:
- Good oral and written communication skills with all stakeholders
- Analytical minded, good problem solving skills and logical
- Excellent excel skills
- Attention to detail;
- Excellent organisational and administrative skills;
- Ability to work under tight deadlines/deadline driven;
- Good stress management.
go to method of application »
Duties
- Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
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Duties
Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
go to method of application »
Duties
- Intersen phase Educators will be expected to establish and further extend students basic education foundations and to guide them toward developing abstract thought and successfully completing independent work across all the areas of their various curricula.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- an undergraduate degree (NQF level 6) and PGCE or B. Education (Intermediate, Intersen or Senior Phase)
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- Computer and digital literacy
- First Aid
go to method of application »
Duties
- Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
go to method of application »
Duties
- Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
go to method of application »
Key Responsibilities:
Reception and Customer Service:
- Answer and direct phone calls, emails, and in-person inquiries from parents, students, and staff.
- Manage the reception area, welcoming visitors, and ensuring all queries are handled professionally and efficiently.
- Assist parents by delivering dropped-off items to classrooms and managing ad-hoc requests from teachers and staff.
Administrative Support:
- Act as a liaison between walk-in visitors and the principal or academic head, scheduling appointments as needed.
- Provide administrative support to teachers, including assistance with classroom keys, parent contact information, and maintaining class lists.
- Performing administrative duties as and when required, including Typing of administrative and academic material; emailing of newsletter; maintaining diaries and making appointments for management.
Student Health and Safety:
- Attend to sick or injured students, providing care in the sickbay and contacting parents when necessary.
Data Management and Enrolments:
- Maintain and update the STASY/SIMS database, ensuring accurate records of student and parent information.
- Manage the enrolment process, from initial application through to final registration, including liaising with parents for required documentation and coordinating assessments with educational psychologists. Processing and maintaining pupil applications, acceptances and records (includes data input and manual filing).
- Process visa requirements and study permits for international students.
Coordination and Reporting:
- Collaborate with the principal and marketing head to provide regular updates on student enrolments, consolidating reports, and analyzing data for strategic planning.
- Work closely with the finance department to communicate relevant information, such as enrolment status, student attendance, and other critical updates.
Educator Support:
- Support teachers with administrative tasks related to student management, such as creating and updating class lists and managing student withdrawals.
Various other ad hoc duties as determined by the position.
Competencies required:
- Strong organizational and multitasking abilities to accurately under pressure and manage high-volume queries.
- Excellent communication and customer service skills, with the ability to remain calm and professional under pressure.
- Proficiency in managing databases and maintaining accurate records.
- Ability to work independently, prioritize tasks effectively, and meet deadlines.
- Computer literate, good typing, organisational and administrative skills; Microsoft office and STACY/ SIMS skilled.
- Experience in a school administrative environment is preferred.
- An ability to maintain confidentiality is essential.
- Enthusiastic, energetic and creative.
- Must be a team worker.
Working Conditions:
- This role involves high levels of interaction with staff, students, and parents, and requires flexibility to handle unexpected tasks and disruptions. The Front Desk Administrator may be required to work beyond regular hours to complete tasks, particularly during peak enrolment periods.
Qualifications:
- Minimum requirement is Matric, or equivalent, with typing skills.
- Computer literacy (MS Office) is essential.
- A secretarial qualification would be advantageous.
Experience:
- Minimum of 2 years’ general administration experience in a similar environment.
go to method of application »
Duties
- Senior Phase Educators will plan, deliver and assess a rigorous and relevant academic programme to all students in the classes assigned in order to maximize the emotional, social and intellectual wellbeing of all students in their care. They will guide students, in important decisions on subject choices and create an encouraging learning environment which stimulates and inspires students and helps them to realize their full potential.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a Degree (NQF level 7) and PGCE or B. Education (Senior Phase or FET) and possibly a specialized degree if teaching into a specialist subject
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching, if applicable
- Computer and digital literacy
- First Aid
- Remedial Experience
go to method of application »
Duties
- Foundation phase educators will create a learning experience to stimulate and grow individual talents and equip children with the requisite basic education skills in the areas of reading, literacy and numeracy amongst others.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- an undergraduate degree (NQF level 6) in ECD or B. Education (Foundation Phase)
- A PGCE would be necessary if the degree is deemed suitable viz Psychology
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- Computer and digital literacy
- First Aid
go to method of application »
Duties
- Intersen phase Educators will be expected to establish and further extend students basic education foundations and to guide them toward developing abstract thought and successfully completing independent work across all the areas of their various curricula.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- an undergraduate degree (NQF level 6) and PGCE or B. Education (Intermediate, Intersen or Senior Phase)
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- Computer and digital literacy
- First Aid
go to method of application »
Principal Accountabilities
- Provide counselling services to learners in high school.
- Assist with crisis management for students in need of support.
- Engage with the school-based support team to ensure students’ progress through the proper support and interventions.
- Assist in coordinating and presenting workshops that promote mental health.
- Maintain case history records and prepare reports and stats monthly.
- Might be required to conduct psychoeducational assessments if required.
Skills and Competencies required
- Ability to use psychological models and practices to enhance the emotional skills of the students.
- Strong interpersonal skills and the ability to build relationships with a wide range of people, including students, colleagues, and parents.
- Strong ethical principles
- Ongoing professional development
- Effective time management and administrative skills
- A positive attitude and approach to change and development
Experience
- Relevant Masters Degree in Counselling or Educational Psychology, or BPsych degree.
- Minimum of 1 years’ experience in a similar type of position and environment.
- HPCSA registration as a Psychologist or registered Counsel.
go to method of application »
Duties:
- Pre- Primary educators will be expected to create a learning experience to stimulate and grow individual talents and get children ready for formal schooling so as to maximize the personal, physical and psycho-social development of every child.
They will need:
- to deliver future focused education in which students are motivated, inspired and challenged
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance:
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience:
- a post matric certificate (NQF level 5) in ECD as a minimum or an undergraduate degree (NQF level 6) in ECD or B. Education (Foundation Phase)
- A PGCE would be necessary if the degree is deemed suitable viz Psychology
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- Computer and digital literacy
- First Aid
Method of Application
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