Systems Engineer III at Shoprite Group of Companies

Job Objectives

Perform day-to-day troubleshooting & support of integration systems

• Development of integration requirements to support business and internal projects
• Configure integration data flows 
• Troubleshooting and Identifying root causes
• Collaborate with the Integration Support team tsmoothly transition new flows and configurations intrelevant environments for deployments.
• Improvement of systems and processes
• Transition basic day-to-day administration and support tasks 
• Mentoring junior developers
• Publishing documentation

Perform day-to-day troubleshooting & support of integration systems.

• Tact as 1st line support for Web Service & Data Flows Integration
• Ttroubleshoot errors and investigate queries in the integration systems
• Tmanage & action assigned incidents and requests
• Capture & Review SOA governance information in a EA Repository
• Configure Broadcom Layer7

Development of integration requirements tsupport business and internal projects

• Develop SQL queries, triggers & stored procedures
• Develop scripts on various operating systems
• Develop Java/JavaScript applications and libraries tbe used by integrating clients.
• Design unit tests, testing and use testing tools (JMeter, SOAPUI, Postman etc)
• Develop Broadcom Layer7 service policies and configurations
• Develop Message Flows e.g., for IBM Integration Bus
• Develop cloud solutions & applications i.e., AWS, AZURE, Google

Troubleshooting and Identifying root causes

• Work with network teams (internal and external) ttroubleshoot and resolve firewall and connectivity issues.
• Work with the different system administration teams tresolve issues e.g.,permissions, disk space, AD users and AD user groups.
• Assist internal business units and third parties with Integration problem resolutions.
• Investigate queries related tdata movement (on Linux, Unix and Windows operating systems)
• Investigate queries related tservice access
• Troubleshoot services exposed through Broadcom Layer7
• Escalate problems with Commercial Systems tthe System Support for that System
• Investigate problems by writing SQL queries
• Investigates cloud infrastructure and application related issues 

Configure integration data flows 

• To configure data flows in the Integration Web Interface 
• To set up user accounts and permissions for the Integration Web Interface

Collaborate with the Integration Support team tsmoothly transition new flows and configurations intrelevant environments for deployments 

• To successfully configure and/or generate changes for the DEV, QA, PRE_PROD & PROD environments

Improvement of systems and processes

• Develop processes timprove productivity
• Solve recurring problems by improving solutions & automation

Transition basic day-to-day administration and support tasks

• Tmanage & action assigned Remedy incidents and requests
• Support clients and 3rd party integrations

Mentoring junior developers

• Tassist in the mentoring of the junior developers in the team. 
• Code reviews and guidance on best practices

Publishing documentation

• Assist in defining and publishing standards 
• General documentation (knowledge sharing, tips, best practices)

Qualifications

• Matriculation
• IT-related tertiary qualification

Experience

• Working knowledge of Linux, 
• Windows and AIX Environments
• SQL competency writing queries and 
• developing stored procedures)
• SOA (SOAP, REST, JSON, XML, 
• ODATA, OAUTH, WADL, WSDL) 
• Java EE 
• Web Development - javascript 
• Performed support function 
• Enterprise Integration Patterns 
• Software Design Patterns 
• Cloud (AWS, Azure, Google) -understand
• Software development (Java, C#/.NET, SDLC etc.) 
• Working knowledge of IBM 
• Websphere Integration Bus (Message Broker) and MQ or other ESB and Message Queuing systems 
• Cyber Security and Secure 
• SDLC(OWASP, NIST, CIS, PCI DSS)