Systems Support Analyst at Department of Land Reform and Rural Development

REQUIREMENTS : Minimum requirements: Applicants must be in a possession of a Grade 12 Certificate and a National Diploma Information Technology / Informatics or related equivalent qualification (NQF 6). Minimum of 3 years’ experience in system analysis. Experience with SDLC. Proven work experience in system support.

DUTIES :

• Provide Requirements Analysis and Documentation. Conduct stakeholder interviews and workshops to gather requirement. Create clear, concise, and comprehensive documentation, including process flow and use cases. Validate requirements with business and technical teams to ensure clarity and feasibility of proposed solution. Provide System Design and Solution Development. Deliver system design documents of assigned projects.
• Design specifications during development, minimizing deviations. Reduce system design-related defects through iterative reviews. Develop system architecture, data models, and workflows in collaboration with IT teams. Ensure designs align with organizational standards and industry best practices. Collaborate with developers to translate designs into functional systems. Participate in System testing and quality assurance activities. Contribute to creation and execution of text cases, including functional, integration, and regression. Coordinate UAT with end-users and document feedback.
• Work with developers to resolve bugs and system reliability. Manage stakeholders' collaboration and communication. Monitor and analyse security logs and alerts to detect potential security incidents or breaches. Implement security measures, such as access, encryption, multi-factor authentication to safeguard sensitive data. Regularly conduct security assessments and audits to identify vulnerabilities and weaknesses in the IT infrastructure. Collaborate with cybersecurity team to develop and enforce security policies and procedures across the organization. Ensure IT system and data are protected against security threats and comply with relevant regulations and standards.