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  • Posted: Jul 4, 2022
    Deadline: Not specified
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    At Netstar, with everything we do, we love to continually deliver new insights, with the aim to unlock new value and opportunities, from productivity efficiencies, technical innovation to cost savings, for clients in South Africa, Australia and selected African countries in which we operate. We give peace of mind to vehicle and fleet owners, their employe...
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    T07 - Agent: Contact Centre (H10)

    Job Description
    The Agent will be responsible for multiple Customer Service related functions.

    • Logging De, re and repair cases, following up until completion
    • Maintaining database administration requests once received, this is for all Netstar systems
    • Focusing a lot on Client unit health
    • Maintain a 80/20 Inbound call ratio
    • Make outbound calls to retrieve availability for repairs
    • Attend to any Ad-hock report / requests received
    • On and Offboarding of new / old Client / Vehicles

    Education

    • National Certificate Level 4 (N4) / Grade 12

    Method of Application

    Interested and qualified? Go to Netstar on altron.wd3.myworkdayjobs.com to apply

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