T3 Infrastructure Engineer at Kontak Recruitment

• A growing IT services company operating within the infrastructure, connectivity, and procurement space is expanding its technical team. This is a lean, focused organisation where skilled people get on with the work without being micromanaged, and where the culture genuinely values both performance and people. Think team events, autonomy, and the kind of environment where your contribution is actually noticed.
• The infrastructure team is technically sharp, and quietly excellent at what they do. A new headcount has been created, which means this is not a replacement role but a genuine growth opportunity. The successful candidate will step into a team of four engineers led by a Head of Infrastructure, working on complex, real-world infrastructure environments for a diverse client base.

What's in it for you

• Medical insurance covered by the company for the main member
• Performance-based quarterly bonuses tied to KPIs
• Death and disability cover paid for by the company
• Flexible leave policy with the ability to negotiate additional days beyond the standard 15
• Access to professional development and training opportunities, including ITIL, SDA, SDM and other relevant programmes
• Standby allowances for on-call availability
• Shift flexibility with options ranging from 7 to 3, 8 to 4 or 9 to 5

Minimum Requirements

• Minimum 5 years of experience in IT infrastructure engineering or a comparable role
• Strong working knowledge of network protocols, routing and switching
• Solid experience with server hardware and storage solutions
• Hands-on experience with virtualisation technologies such as VMware or Hyper-V
• Proficiency in scripting languages such as PowerShell or Python is advantageous
• Certifications such as CompTIA Network+, CompTIA A+, MCSE, Microsoft Certified Azure Administrator Associate, Microsoft 365 Certified Administrator Expert or Fortinet NSE 4 are preferred
• Excellent analytical and problem-solving capabilities
• Strong communication skills and the ability to work effectively within a team
• Willingness to work occasional evenings or weekends and be available on call for emergencies

Key Responsibilities

• Design, deploy and maintain IT infrastructure including servers, networks and storage systems
• Provide advanced Tier 3 support, picking up escalated issues from Tier 2 support and the NOC team
• Monitor system performance to ensure high availability and reliability, resolving issues proactively
• Perform regular system maintenance, patching and updates to keep infrastructure running optimally
• Implement and manage security measures that protect systems and data from cyber threats
• Manage and maintain virtualisation environments including VMware and Hyper-V
• Assist in the deployment and configuration of new infrastructure components
• Perform regular system backups and oversee recovery procedures
• Document infrastructure configurations, procedures and changes accurately
• Collaborate with IT team members to support and continuously improve IT services
• Occasionally act as a backfill resource on client sites when required
• Stay current with emerging industry trends and evolving technologies